Misti Mothersell
Grandville,MI
Summary
Seasoned Medical Assistant with a robust background in both inpatient and outpatient settings, notably at VitalCore Health Strategies. Excelled in phlebotomy and crisis intervention, enhancing patient care and safety. Demonstrated proficiency in EMR systems like EPIC, alongside a commitment to patient confidentiality and support.
Overview
16
16
years of professional experience
Work History
Medical Assistant
VitalCore Health Strategies-Kent County Correction Facility
Grand Rapids, USA
06.2023 - 04.2024
- Complete assessments on incoming inmates, including vitals, emergent medications, wound treatments
- Regular daily med passes to all inmates x3 daily
- Specimens collected including Drug Screen, Blood work, (phlebotomy) urine testing and wound culture swabs
- Inmates were seen through nursing sick calls for treatment, including rashes, colds, reactions to medications, infections
- Medical assistants also assisted in responding to codes in the jail, including inmates not responding, inmate fights, seizures, drug overdoses, etc
- This primary purpose was to clear them, wound care and have them placed them back in their cells or transported to emergency facilities as needed
Medical Assistant
AYA Medical Contracts
11.2022 - 02.2023
- Company Overview: Traveling - St
- Clair Shores Michigan and Raleigh North Carolina
- Filled in gaps in staffing at an extremely busy residency training family practice, worked along physicians and residence years 1-4, vitals, administering medications, updating patient charts, assisting with procedures, vaccinations, EKGs, NST, rooming patients, triage patient requests for appointment requests and medication refills
- My responsibilities also include blood draws, specimen collection, office point of care testing including A1C, Urine Dips, Urine 12-plannel drug screens as well as pregnancy, and rapid testing for Flu A, B, Covid-19 and Strep, connect with area lab for pick-ups for stat and routine was also a part of this role
Registered Medical Assistant
Cherry Health Medical Services-School Based Clinics
Grand Rapids, USA
09.2021 - 11.2022
- Assist physicians and Nurse practitioners in keeping adolescents up to date with vaccinations, providing information on sexually transmitted diseases, and performing point of care pregnancy, HIV, Strep throat, Covid-19 Nasal rapid tests, sugar levels for diabetic patients, hemoglobin as well as urine testing for infections and preparing urine samples for State Confidential testing for Sexually transmitted infections including Gonorrhea Chlamydia
- In this role, with each patient, vitals were obtained, patient history, vision screenings during sports physicals, dispensing medications both oral and medications that required injections
- This office also preformed vaccinations for those without insurance or that were underinsured
- Therefore, I also have experience getting updated records from MCIR and updating patient information in MCIR as well after receiving Vaccinations
Registered Medical Assistant
Turning Point Salvation Army
09.2020 - 09.2021
- Complete assessments on incoming patients to approve those eligible for inpatient care and treatment for substance abuse disorders
- This includes histories and physicals, vitals, and administering emergent medications such as Dilantin for seizure precautions or if needed report to local emergency services for transport to local hospitals if Turning Point was not the correct facility for the care required to stabilize patient for treatment
- Medical Assistants are the first point of care once they arrive at a turning point
- Trust is gained at this first point of care
- Several questions are asked, most uncomfortable including sexual history, preference, and recent contacts
- Phlebotomy, urine drug screens and TB testing are taking place at this point
- Their personal belongings are gone through, and they are given scrubs to wear
- While patients are staying inpatient, it was the responsibility of the Medical Assistant to perform Urine Drug Screens, specimen collections (completing physician orders) blood draws, medication passes, wound care, provide patients with information for after care, housing, and treatment
- Often, patients are going through a severe detox and need monitoring the medical assistance watches for signs and symptoms that may be indicators of serious medical conditions such as seizures, suicidal ideations, and death itself occurring from withdrawal and reporting back to the charge nurse
Registered Medical Assistant
Grand Rapids Womens Health
08.2017 - 09.2020
- Assigned to Physicians Assistant Kristin Shank in Urogynecology, responsibilities of the medical assistant included preparing the daily schedule including collecting any test results from the EPIC EMR systems, preparing sterile trays for procedure including IUD inserts and removals scheduled for the day
- Stocking each patient room with all supplies including gowns, STI testing kits and speculums of assorted sizes
- Assisting with all patients, starting with vitals, patient histories, uploading current information into the EMR system, then sitting chair side with physician for any procedures including annual exams
- Reporting any positive results to the health department as required by state laws
- Often calling in scripts to pharmacies or using electronic scripting for patients
- Screened incoming calls for physicians, often answering questions and prescribing within standing order guidelines
Medical Assistant
Pine Rest Retreat Center
05.2008 - 05.2015
- Company Overview: Detox and Substance Abuse Center
- As a medical assistant in this environment, evaluating patients to ensure they were in full withdrawal to start the program was essential
- If a patient is not in full withdrawal giving them medications such as suboxone with throw them into full withdrawal which may not sound worse but what it does to the human body is
- Vitals, drugs screens, breathalyzers for alcohol screening are required, even if their drug of choice is not alcohol
- A full medical evaluation with the physician is also a requirement in which the medical assistant is a part of
- Histories, length of drug use, medications, and any wounds the patient may have been noted for their EMR
- Currently, if the patient is not in full withdrawal, they are transferred to the detox unit to begin the detox process
- If they are ready to start the outpatient process, they are given their first dose of medication, and the medical assistant starts the onboarding of medication
- The onboarding process needs to be monitored closely between the medical assistant and the physician overseeing the process
- In each dose symptoms of the withdrawal decrease allowing the physician to see what the correct starting dose is
- At each level, the medical assistant evaluates these signs, shaking, sweat, nausea, chills, vitals, and reports to physicians
- Medical assistants are also Soley responsible as case managers reporting and checking in with patients and their recovery programs, managing medication refills, answering questions as needed
- Detox and Substance Abuse Center
Education
Some College (No Degree) - Nursing Practice
AMT Medical Technologist
Some College (No Degree) - Nursing Practice
Grand Rapids Community College
Grand Rapids, MISkills
- BLS
- AED
- Nursing
- Anatomy
- Patient Care
- Medical Terminology
- Inpatient Experience
- Outpatient Experience
- Hospital based
- Medical office setting
- Medication Administration
- Passing medications
- Subcutaneous
- Intramuscular
- Intravenous
- Phlebotomy
- Venipuncture
- Capillary
- Specimen Collection
- Urine
- Blood
- Wound Cultures
- Point of Care Testing
- Strep Testing
- Flu
- Covid
- Mono
- 10-12 panel Drug Screens
- Breathalyzers
- Breathing Treatments
- Preparing and giving Oxygen
- Conflict Management
- Crisis Intervention
- Case Management
- CPI de-escalation training
- Medical Records
- EPIC
- CERNER
- EMR
References
- Jerry Vanpoppering, 616-745-0596, 20 years, Friend
- Toni Thorpe, 616-304-5435, 30 years, Friend
- Mary Heinbeck, 616-560-6135, 30 years, Godmother Family Friend
- Valorie Peets, 616-293-3916, 10 years, Family Friend
Professionalreferences
- Erica Campbell, 231-638-8453 1 Year, Manager, Vital Core
- Patrick Phillips, 616-706-2155, 6 Years, Supervisor, Turning Point
- Christopher Ayers, 616-280-1629, 5 years, Supervisor, Cherry Health
- Shelia Foster, 616-337-5141, 5 years, Peer, Grand Rapids Womens Health
Timeline
Medical Assistant
VitalCore Health Strategies-Kent County Correction Facility
06.2023 - 04.2024
Medical Assistant
AYA Medical Contracts
11.2022 - 02.2023
Registered Medical Assistant
Cherry Health Medical Services-School Based Clinics
09.2021 - 11.2022
Registered Medical Assistant
Turning Point Salvation Army
09.2020 - 09.2021
Registered Medical Assistant
Grand Rapids Womens Health
08.2017 - 09.2020
Medical Assistant
Pine Rest Retreat Center
05.2008 - 05.2015
Some College (No Degree) - Nursing Practice
AMT Medical Technologist
Some College (No Degree) - Nursing Practice
Grand Rapids Community College
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