Samantha Torres

Oversaw patient care for vital health assessments. Managed specimen sample collection for diagnostic testing. Executed testing protocols for strep and COVID-19. Administered immunizations to enhance patient health. Conducted ear lavages to ensure patient comfort. Assisted in surgical procedures, including circumcisions, to support medical teams. Supervised sanitation practices to maintain a clean environment. Coordinated phone communications and appointment scheduling for patients. Conducted follow-up communications with patients after one week. Processed authorizations and referrals to insurance providers. Also, Help assist in training new staff.

• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Prepared merchandise for sales floor by pricing or tagging.
• Managed returns, exchanges and refunds in accordance with store policy.
• Greeted customers and offered assistance with selecting merchandise and completing purchases.
• Built relationships with customers and community to promote long term business growth.