Cindi Hartley

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Responded to customer requests for products, services, and company information.

• Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
• Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
• Provided lunchtime assistance to monitor children, assist with eating and serve food.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
• Taught children to organize toys, wash hands, and share by leading by example.
• Provided support during naptime routines, ensuring a peaceful environment for restful sleep.

• Trained other employees in customer service, food safety, and performance requirements.
• Taught new team members correct procedures for all areas of operations.
• Studied crew members during work shift to provide feedback and guidance in improving performance.
• Set positive example for team members by providing high-quality, efficient service.

Took care of kitchen duties majority of the time. Cooking and portioning out meals for each classroom. Washed dishes, cleaned bathroom, stocked inventory in pantry, and mopped floors. Helped out as needed in a classroom.

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.