Dedicated Medical Assistant with extensive experience at Concord Hospital, excelling in patient care and clinical documentation. Proven ability to enhance office efficiency and foster patient trust through effective communication. Skilled in HIPAA compliance and vital sign monitoring, ensuring high-quality care and seamless coordination within healthcare teams.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Concord Hospital Cardiothoracic & Vascular Surgery
10.2024 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing the operating room and sterilizing instruments.
Medical Code Transcription
Medical Assistant
Concord Hospital Neurology
01.2022 - 09.2024
Collaborated with interdisciplinary healthcare teams to provide coordinated care.
Facilitated patient education on treatment plans and medications, improving understanding and compliance.
Taught patients about medications, procedures, and care plan instructions.
Identified resources and made appropriate referrals for clients to achieve their goals.
Checked patient insurance, demographics, and health history to keep information current.
Maintained current and accurate medical records for patients.
Enhanced office productivity by handling high volume of callers per day.
Transcribed phone messages and relayed to appropriate personnel.
Medical Code Transcription
Medical Assistant
Concord Hospital-Pleasant Street Family Medicine
01.2016 - 07.2023
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Collected and documented patient medical information such as blood pressure and weight.
Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Medical Code Transcription
Education
Licensed Nursing Assistant - Healthcare
American Red Cross
Concord, NH
Medical Assistant - Healthcare
Concord Hospital
01-2016
Phlebotomist - Healthcare
Concord Hospital
01-2016
Associates of Early Childhood Care And Education - Early Childhood Education
New Hampshire Technical Institute
Concord
05-1995
Skills
Expertise in HIPAA compliance
Patient scheduling
Customer service
Strong understanding of medical terminology
Specimens collection and processing
Patient care
Medical Code Transcription
Clinical documentation
Medication administration
Electronic health records
Vital sign monitoring
Sterilization techniques
Patient documentation
Patient assessments
Medical records management
Conflict resolution
Problem-solving / Time Management / Attention to detail / Multitasking and organization
Verbal and written communication
Patient education / Safety compliance / Team collaboration
Phlebotomy techniques / Injection administration
Timeline
Medical Assistant
Concord Hospital Cardiothoracic & Vascular Surgery
10.2024 - Current
Medical Assistant
Concord Hospital Neurology
01.2022 - 09.2024
Medical Assistant
Concord Hospital-Pleasant Street Family Medicine
01.2016 - 07.2023
Licensed Nursing Assistant - Healthcare
American Red Cross
Medical Assistant - Healthcare
Concord Hospital
Phlebotomist - Healthcare
Concord Hospital
Associates of Early Childhood Care And Education - Early Childhood Education
Patient Service Representative at UT Physicians Cardiothoracic & Vascular SurgeryPatient Service Representative at UT Physicians Cardiothoracic & Vascular Surgery