MICHAEL NEWMAN
Valley Center,KS
Summary
Dynamic Medical Assistant with extensive experience at Providence Medical Foundation, excelling in appointment coordination and patient engagement. Proven track record in vaccination management and HIPAA compliance, enhancing patient care and satisfaction. Recognized for effectively training new staff and streamlining processes, contributing to improved operational efficiency in fast-paced environments.
Conscientious Healthcare professional offering over 20 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
23
23
years of professional experience
Work History
Medical Assistant
PROVIDENCE MEDICAL FOUNDATION / CARDIOLOGY
01.2013 - 01.2025
- Obtained and entered authorization and correspondence relating to referrals in patient charts and computer.
- Facilitated seamless patient transfers between hospital departments with diligent scheduling practices.
- Assisted in the training and development of new staff members within the cardiology department, sharing valuable knowledge and expertise related to effective appointment management practices.
- Managed high call volumes while maintaining a pleasant demeanor, providing prompt assistance to patients seeking cardiology services.
- Balanced multiple priorities simultaneously without compromising on accuracy or professionalism while coordinating complex cardiology appointments.
- Handled incoming phone calls from patients to schedule or reschedule appointments.
- Scheduled patients for exams by inputting and updating patient information in medical system.
- Prioritized urgent cases when allocating available appointment slots, ensuring that critical patients received prompt care from cardiologists.
Medical Assistant
PROVIDENCE MEDICAL FOUNDATION / PEDIATRICS
01.2013 - 01.2025
- Administered vaccinations and medications for timely delivery of essential treatments.
- Assisted doctors with exams and procedures, ensuring optimal patient comfort and care.
- Proactively addressed parent concerns regarding their child''s health, providing reassurance while working closely with physicians to develop appropriate care plans.
- Established trusting relationships with patients and families, fostering a positive atmosphere during visits.
- Educated parents on proper child healthcare practices, promoting overall family wellbeing.
- Reduced errors by verifying medication dosages before administration as per physician orders.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Ensured patients'' privacy was protected through careful handling of confidential information according to HIPAA guidelines.
- Conducted growth assessments to monitor children''s development and identify potential concerns early on.
- Contributed to public health, participated in health fairs and school programs to educate community on pediatric health issues.
- Administered vaccinations and medications under physician's orders, contributing to community health and wellness.
- Boosted immunization rates, organized community vaccine drives and educated families on importance of vaccinations.
- Reduced patient anxiety, utilized distraction techniques and age-appropriate communication during medical procedures.
MEDICAL ASSISTANT
PROVIDENCE MEDICAL FOUNDATION / DERMATOLOGY
01.2013 - 01.2025
- Performed routine follow-up calls to track patient progress post-treatment, contributing to improved recovery rates.
- Handled insurance claims processing efficiently, reducing delays in coverage approval for treatments.
- Participated in clinic outreach programs to raise awareness of skin health and preventative care within the community.
- Managed inventory of medical supplies by routinely checking stock levels and placing timely orders when needed.
- Demonstrated proficiency in utilizing specialized dermatology tools and technology, enhancing diagnostic accuracy.
- Educated patients on preventative measures to promote long-lasting skin health and reduce future issues.
- Provided support during skin surgeries, ensuring optimal results and minimizing complications.
- Assisted dermatologists with various procedures, improving patient treatment outcomes and satisfaction.
- Administered prescribed topical medications accurately under the supervision of the attending dermatologist, maximizing therapeutic benefits to patients.
- Continuously updated knowledge of dermatology best practices through ongoing professional development courses and conferences.
- Prepared lab specimens for diagnostic evaluation.
Medical Assistant
Kaiser Permanente
05.2002 - 06.2012
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Collaborated with the healthcare team to create personalized care plans for patients.
- Called and faxed pharmacies to submit prescriptions and refills.
Education
No Degree - MEDICAL ASSISTING
CALIFORNIA COLLEGE OF TECHNOLOGY
Sacramento, CA04-2002
Skills
- Expertise in HIPAA compliance
- Appointment coordination
- Customer engagement
- Strong understanding of medical terminology
- Electronic health record proficiency
- Consistent team contributor
- Emergency response training
- Vaccination management
- Thorough patient assessments
- Experience in patient procedures
Timeline
Medical Assistant
PROVIDENCE MEDICAL FOUNDATION / CARDIOLOGY
01.2013 - 01.2025
Medical Assistant
PROVIDENCE MEDICAL FOUNDATION / PEDIATRICS
01.2013 - 01.2025
MEDICAL ASSISTANT
PROVIDENCE MEDICAL FOUNDATION / DERMATOLOGY
01.2013 - 01.2025
Medical Assistant
Kaiser Permanente
05.2002 - 06.2012
No Degree - MEDICAL ASSISTING
CALIFORNIA COLLEGE OF TECHNOLOGY
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