Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cindrea Johnson

Houston,TX

Summary

Seeking a data entry position with my expertise of 20 years as a customer service specialists. Possess excellent communication skills and demonstrate the ability to operate computer systems.

Overview

21
21
years of professional experience
1
1
Certification

Work History

United States Mail Carrier

The United States Postal Service
06.2005 - Current
  • Maintain logs to monitor delivery rates and vehicle maintenance scheduling
  • Clarified customer issues and determine the root cause of problems to resolve product and service complaints
  • Maintained confidentiality of sensitive data and follow data entry procedures and standards in compliance with protecting sensitive information
  • Performed heavy data entry proficiently, handling a large call volume daily while verifying data such as age, name, and address
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

Security Officer

Securitas Security
06.2003 - 06.2004
  • Prepared detailed reports of security incidents and investigations
  • Monitored and authorized entrance of vehicles or people to keep property secure
  • Performed data entry and administrative duties in support of customer service team
  • Ensuring data confidentiality and security measures are followed, verifying data accuracy and reporting any errors.


Education

Associate In Arts (A.A.) In Cyber Security Candidate -

Houston Community College
Houston, TX
07.2025

Skills

  • Data Entry
  • Microsoft Excel
  • Database Management
  • Typing
  • Excellent Customer Service oriented skills

Certification

Pharmacy technician

Timeline

United States Mail Carrier

The United States Postal Service
06.2005 - Current

Security Officer

Securitas Security
06.2003 - 06.2004

Associate In Arts (A.A.) In Cyber Security Candidate -

Houston Community College

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Cindrea Johnson