Cindy Abarca
Galt,CA
Summary
Dedicated and compassionate Family Care Coordinator with a strong background in behavioral health, clinical supervision, and family advocacy. Over 10 years of experience supporting individuals and families through complex emotional, medical, and developmental challenges. Skilled in coordinating multidisciplinary care, training staff, and maintaining precise documentation in compliance with clinical and regulatory standards. Fluent in Spanish, with a proven ability to build trust, communicate effectively across cultures, and lead with empathy. Committed to delivering exceptional care and fostering collaboration to achieve positive client outcomes.
Overview
15
15
years of professional experience
Work History
Family Care Coordinator
Sierra Donor Services
03.2023 - Current
- Serve as a primary liaison for donor families, providing emotional support and guidance throughout the organ donation process.
- Coordinate communication between families, healthcare professionals, and transplant partners with empathy and professionalism.
- Collaborate with healthcare partners including physicians and other medical personnel, providing hospital development support in real time.
- Facilitate informed consent discussions and maintain precise, confidential documentation.
- Ensure compliance with HIPAA regulations and organizational policies.
- Collaborate with multidisciplinary teams to deliver timely, compassionate, and ethical support.
- Participated in a radio segment to raise awareness about organ donation and family support programs, effectively communicating sensitive topics to the public.
Clinical Supervisor
Butterfly Effects, LLC – Stockton, CA
12.2020 - 12.2022
- Conducted client assessments and developed individualized behavioral treatment and support plans.
- Trained and supervised behavior technicians, ensuring quality and consistency of services.
- Provided parent and caregiver education on behavioral intervention strategies.
- Maintained accurate documentation and authored insurance progress reports.
- Delivered team training sessions on ABA techniques and client care best practices.
- Occasionally worked in state-run programs, providing hands-on support and training to aides working with clients.
Behavior Technician (RBT)
Butterfly Effects, LLC – Stockton, CA
12.2019 - 12.2020
- Delivered one-on-one ABA therapy to children with Autism and developmental disabilities.
- Collected and analyzed behavioral data to evaluate progress toward goals.
- Supported communication, adaptive living, and social skills development.
- Maintained thorough documentation and ensured culturally responsive care
Respite Care Provider
Maxim Healthcare Services
05.2016 - 12.2020
- Assisted clients with personal hygiene, mobility, and daily living activities to enhance independence.
- Supported special dietary needs and ensured safety during feeding.
- Educated clients on safe use of assistive devices.
- Communicated health updates and progress to families and healthcare providers.
Respite Caregiver
Premier Healthcare Services Inc.
12.2010 - 12.2020
- Provided compassionate assistance with daily activities including bathing, dressing, and grooming.
- Handled confidential care needs with professionalism and discretion.
- Coordinated social outings and travel for clients.
- Built long-term, trusting relationships with clients and families.
Dealer
Red Hawk Casino
05.2015 - 05.2017
- Dealt casino table games while ensuring compliance with gaming regulations.
- Fostered a welcoming, engaging environment for guests.
- Accurately handled transactions and maintained security of gaming assets.
- Monitored play to detect irregular or prohibited actions.
Education
Bachelor of Arts - Child Development
California State University - Sacramento
Sacramento, CA05-2019
Skills
- Family Communication & Advocacy
- Crisis Intervention & Emotional Support
- Applied Behavior Analysis (ABA) Knowledge
- Case Coordination & Documentation
- HIPAA & Regulatory Compliance
- Interdisciplinary Collaboration
- Staff Training & Mentorship
- Empathy & Cultural Sensitivity
- Strong Verbal & Written Communication
- Time Management & Organization
Languages
Spanish
Native or Bilingual
Timeline
Family Care Coordinator
Sierra Donor Services
03.2023 - Current
Clinical Supervisor
Butterfly Effects, LLC – Stockton, CA
12.2020 - 12.2022
Behavior Technician (RBT)
Butterfly Effects, LLC – Stockton, CA
12.2019 - 12.2020
Respite Care Provider
Maxim Healthcare Services
05.2016 - 12.2020
Dealer
Red Hawk Casino
05.2015 - 05.2017
Respite Caregiver
Premier Healthcare Services Inc.
12.2010 - 12.2020
Bachelor of Arts - Child Development
California State University - Sacramento