Cindy Alvarado
Puyallup,USA
Summary
Senior operations and business management professional with 8+ years leading high-impact projects, integrated scheduling, cross-functional operations, long-range business planning, and stakeholder coordination. Experienced supporting executives, program managers, contractors, and technical teams to ensure business readiness, operational alignment, and on-time delivery of commitments. Skilled in developing business tools, dashboards, metrics, and reporting that improve visibility and support strategic decision-making. Proven ability to manage risk, issues, opportunities (RIO), lead business rhythms, and support organizational objectives through structured planning and business integration processes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Branch Manager / Project Manager
Romanoff Renovations
03.2022 - 04.2025
- Led daily business operations, integrated scheduling, financial workflows, and resource management supporting multiple ongoing projects.
- Provided business integration between contractors, suppliers, and leadership by developing clear schedules, aligning commitments, and maintaining workflow visibility.
- Supported long-range business planning including staffing needs, equipment requirements, and operational investments.
- Coordinated statement of work (SOW)-related activities, ensuring commitments were met and documentation reflected scope changes.
- Connected operational requirements to leadership objectives through data-driven reports, business reviews, and performance updates.
- Led the organization’s operating rhythm, including weekly reviews, cross-team status updates, and business reporting.
- Implemented new tools and processes to improve business visibility and streamline reporting.
- Managed risk, issues, and opportunities (RIO) by identifying operational gaps, escalating concerns, and developing mitigation plans.
- Directed and coached both in-person and remote teams, including supervisors and frontline staff.
- Built strong partnerships across internal teams, external vendors, and customer stakeholders to ensure business readiness and successful project delivery.
Assistant Branch Manager
Backyard Products
10.2019 - 05.2021
- Managed cross-functional projects involving scheduling, staffing, vendor coordination, and operational reporting.
- Conducted data analysis and inventory audits to drive process improvements and reduce operational discrepancies.
- Developed and maintained relationships with vendor partners and internal stakeholders to support business execution.
- Contributed to long-range planning discussions regarding workforce needs, product availability, and operational resources.
- Supported departmental plans, daily execution, and operational rhythms by preparing reports and maintaining documentation.
- Provided issue escalation support, resolving operational challenges and coordinating solutions across multiple teams.
Inside Sales Representative
Pioneer Building Supply
05.2017 - 03.2018
- Coordinated scheduling and delivery timelines for materials supporting large-scale construction projects.
- Interpreted customer and program requirements to ensure accurate order planning and resource allocation.
- Built and maintained strong customer and vendor partnerships through consistent communication and follow-through.
- Contributed to departmental process improvements by identifying reporting gaps and recommending procedural updates.
Education
Certificate - Medical Administrative Assistant
Everett Community College
WA01.2016
Skills
- Business Operations Management
- Integrated Scheduling & Program Coordination
- Long-Range Business Planning (employment, capital, facility needs)
- Stakeholder & Executive Engagement
- Cross-Functional Team Leadership
- Business Integration & Strategy Alignment
- Risk, Issues, Opportunities (RIO) Management
- Business Case Support & SOW Management
- Operating Rhythm / Business Reviews
- Process Improvement & Tool Development
- Data Interpretation & Metrics Reporting
- Project Planning & Departmental Plan Execution
- Vendor, Contractor & Partner Relationships
- Organizational Readiness & Resource Planning
- Bilingual Communication: English & Spanish
Certification
OSHA Regulations (General Industry)
Languages
Bilingual: English & Spanish
Timeline
Branch Manager / Project Manager
Romanoff Renovations
03.2022 - 04.2025
Assistant Branch Manager
Backyard Products
10.2019 - 05.2021
Inside Sales Representative
Pioneer Building Supply
05.2017 - 03.2018
Certificate - Medical Administrative Assistant
Everett Community College