CINDY B BALASKO
Columbus,OH
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting varies problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Professional environmental services expert with strong track record of implementing cleanliness protocols and safety standards. Known for collaborative approach and ability to adapt to evolving needs. Reliable team player with skills in quality control and staff training.
Experienced environmental services leader prepared for this role. Proven ability to manage teams, meet changing needs, and maintain high standards. Strong skills in sanitation procedures, regulatory compliance, and safety protocols. Known for reliability, flexibility, and achieving measurable results.
Overview
43
43
years of professional experience
Work History
EVS Lead
OhioHealth RMH
Columbus, OH
03.2022 - Current
- Oversaw daily operations of environmental services team, ensuring compliance with health and safety standards.
- Implemented training programs for staff on cleaning protocols and infection control procedures.
- Developed and maintained schedules to optimize staffing levels and service delivery in patient areas.
- Coordinated supply inventory management, ensuring availability of necessary cleaning supplies and equipment.
- Conducted regular inspections to monitor cleanliness standards and identify areas for improvement.
- Led initiatives to enhance operational efficiency, reducing response times for service requests within the facility.
- Mentored junior staff, providing guidance on best practices in sanitation and customer service techniques.
- Continuously improved workflow processes by analyzing current methods and suggesting changes where needed.
- Mentored new team members, providing guidance on cleaning techniques and safety protocols.
- Established open communication channels with staff, resolving conflicts quickly to maintain a cohesive team environment.
- Covered extra shifts during employee absences.
Interim EVS Manager
OhioHealth RMS
Columbus, OH
08.2025 - 11.2025
- Directed daily operations of environmental services to maintain high standards of cleanliness and safety.
- Implemented training programs for staff, enhancing team performance and service quality.
- Evaluated cleaning procedures to improve efficiency and reduce operational costs.
- Collaborated with hospital leadership to develop strategic initiatives for service enhancements.
- Fostered a culture of continuous improvement through mentoring and performance feedback sessions.
- Promoted a culture centered around teamwork and collaboration which resulted in increased employee morale and productivity.
Interim Manager
OhioHealth RMH
Columbus, OH
01.2025 - 04.2025
- Oversaw departmental operations, ensuring compliance with regulatory standards and quality assurance protocols.
- Streamlined patient care processes, enhancing service delivery and operational efficiency across multiple departments.
- Led cross-functional teams in implementing strategic initiatives to improve patient satisfaction and healthcare outcomes.
- Developed and executed training programs for staff, fostering professional growth and adherence to best practices.
EVS Associate
OhioHealth RMH
Columbus, OH
06.2021 - 03.2022
- Ensured cleanliness and sanitation of patient areas, adhering to health and safety standards.
- Operated cleaning equipment efficiently, maintaining optimal functionality and performance.
- Trained new staff on best practices for environmental services operations and safety protocols.
- Collaborated with healthcare teams to support infection control measures through thorough cleaning procedures.
Process Trainer
Honda
East Liberty, Ohio
04.2018 - 01.2021
- Developed and implemented processes for new models.
- Elevated performance levels and minimized compliance issues by fully training new hires.
- Met training demands by procuring necessary resources to achieve targeted learning objectives within desired time frames.
- Helped new hires assimilate into workforce and get up to speed on procedures with successful onboarding processes.
Assistant Team Leader
Honda
East Liberty, Ohio
04.2015 - 04.2018
- Led by example, consistently demonstrating correct ways to accomplish tasks and meet objectives.
- Maintained impeccable records, logging daily team activities and notable incidents for senior management.
- Helped team operate efficiently by managing schedules and coordinating daily resources.
- Improved team performance by training employees in new techniques and monitoring daily activities.
Production Line Associate
Honda
East Liberty, Ohio
04.1995 - 04.2015
- Assigned quality grades to completed products based on company and industry standards.
- Maintained top-notch standards for quality, performance, and cost control.
- Took every opportunity to increase productivity without sacrificing quality by following procedures and production orders.
- Strengthened team performance with continuous training strategies.
Account Representative
360 Services
Worthington, Ohio
04.1993 - 04.1995
- Handled administrative tasks expertly, including updating accounts and producing professional business correspondence.
- Received payments and post amounts paid to customer accounts.
- Completed accurate work tasks by carefully reviewing every order.
Financial Representative
Integrity Life Assurance
Worthington, Ohio
06.1983 - 07.1992
- Determined and met customer needs based on thorough financial assessments.
- Determined clients' assets, liabilities, and cash flow based on interviews and records reviews.
- Guided clients toward profitable and secure financial decisions with persuasion and knowledge of available products.
Education
High School -
Beechcroft High School
Columbus, OH06.1983
Skills
- Cultural awareness
- Coordination
- Analytical thinking
- Multitasking
- Scheduling
- Environmental awareness
- Problem-solving
- Attention to detail
- Multitasking and organization
- Responsible and dependable
- Customer service-focused
Timeline
Interim EVS Manager
OhioHealth RMS
08.2025 - 11.2025
Interim Manager
OhioHealth RMH
01.2025 - 04.2025
EVS Lead
OhioHealth RMH
03.2022 - Current
EVS Associate
OhioHealth RMH
06.2021 - 03.2022
Process Trainer
Honda
04.2018 - 01.2021
Assistant Team Leader
Honda
04.2015 - 04.2018
Production Line Associate
Honda
04.1995 - 04.2015
Account Representative
360 Services
04.1993 - 04.1995
Financial Representative
Integrity Life Assurance
06.1983 - 07.1992
High School -
Beechcroft High School