Cindy Bell
Warren
Summary
Processed authorization requests to support compliance and improve operational efficiency. Assisted in maintaining accurate patient records and verifying insurance information. Contributed to positive patient experiences through effective communication and timely service.
Overview
21
21
years of professional experience
Work History
Receptionist/Authorization Specialist
International Medical Clinic
Bloomfield Hills, Michigan
11.2023 - 10.2025
- Manage daily office operations, ensuring efficiency and effectiveness in all administrative tasks.
- This includes overseeing office supplies, equipment maintenance, and facility management to create a productive work environment.
- Greet patients, schedule appointments, manage patient records, handle billing and insurance, authorizations for testing and medications and performing administrative tasks like answering phones and working knowledge of EMR systems; Practice Fusion, Tebra and Epic.
Office Manager
Chandrakant Desai MD
Southfield, Michigan
09.2004 - 10.2023
- Oversaw daily office operations to enhance efficiency and effectiveness in administrative tasks.
- Managed oversight of office supplies, equipment maintenance, and facility management to enhance workplace productivity.
- Assisted patients with appointment scheduling. Supported management of patient records. Aided in billing and insurance authorizations for tests and medications. Performed administrative tasks such as answering phones. Utilized EMR systems including Practice Fusion, Tebra, and Epic.
Education
No Degree - Radiology Tech
Macomb Community College
Warren, Michigan05-2026
Skills
Achieved streamlined team operations through proficient task organization, significantly improving workflow Enhanced customer communication by managing phone inquiries, resulting in increased satisfaction Delivered projects on time through strategic time management, contributing to overall project success Maintained precise data records, demonstrating outstanding attention to detail and accuracy Provided high-quality customer service in a busy medical environment, ensuring positive patient experiences Promoted comprehension of medical terminology and office procedures, reinforcing adherence to HIPAA regulations
Education and Training
true
Timeline
Receptionist/Authorization Specialist
International Medical Clinic
11.2023 - 10.2025
Office Manager
Chandrakant Desai MD
09.2004 - 10.2023
No Degree - Radiology Tech
Macomb Community College