Open To Work
Cindy Biondo
Concept Restaurants
Colorado Springs,CO
Work Preference
Job Search Status:
Open to workWork Type
Full TimeImportant To Me
Work-life balanceCompany CultureHealthcare benefitsSummary
Dynamic General Manager with a proven track record in operations management, driving customer satisfaction and team performance. Expertise in budgeting, staff training, and strategic planning to enhance efficiency and foster growth.
20
years of professional experience
Work History
General Manager MacKenzie's ChopHouse
5 Years 1 Month- Oversaw budgeting and financial management processes, ensuring resource allocation efficiency.
- Directed operational strategies to enhance customer satisfaction and retention rates.
- Implemented staff training programs that improved service delivery and employee performance.
- Analyzed market trends to identify growth opportunities and optimize menu offerings.
- Fostered a collaborative environment, mentoring department heads to achieve strategic goals.
- Established performance metrics to evaluate operational effectiveness and drive continuous improvement efforts.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Led cross-functional teams to enhance operational efficiency and customer satisfaction.
- Developed and implemented strategic initiatives to drive revenue growth and market expansion.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
General Manager Jose Muldoon's
15 Years- Directed operational strategies to enhance service delivery and customer satisfaction across multiple restaurant locations.
- Cultivated a high-performance culture through staff training, performance evaluations, and mentoring initiatives.
- Implemented cost control measures to optimize budgeting and reduce waste in food and beverage operations.
- Established and maintained partnerships with local suppliers to ensure quality ingredients and timely deliveries.
Education
Bachelor of Arts - Fine Art
Skills
Operations management
Problem-solving
Efficient multi-tasker
Effective leader
Time management
Financial analysis
Problem resolution
Collaborative mindset
Timeline
General Manager MacKenzie's ChopHouse
Concept Restaurants
09.2021 - Current
General Manager Jose Muldoon's
Concept Restaurants
09.2006 - 09.2021
UCCS
Bachelor of Arts from Fine Art