Hardworking Waiter with 9 years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism.
Overview
5
5
years of professional experience
Work History
Hookah Server
Gloria's Restaurant
Bloomfield, NJ
12.2023 - 04.2025
Resolved customer complaints in a professional manner.
Educated guests on different types of tobaccos available and their flavor profiles.
Regularly checked supplies such as tobacco, charcoal, and glassware for adequate inventory levels.
Performed daily cleaning duties including wiping down surfaces, emptying ashtrays, sweeping and mopping floors.
Managed cash drawer accurately to ensure proper funds are present at end of shift.
Demonstrated knowledge of alcoholic beverages by suggesting pairings with hookahs.
Maintained a clean and organized workstation at all times.
Waitress
Antojitos Bar & Restaurant
Irvington, NJ
07.2020 - 08.2023
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Greeted customers, answered questions and recommended specials to increase profits.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Waitress
Nachos Cantina Grill
Elizabeth, NJ
01.2022 - 11.2022
Served alcoholic beverages responsibly in accordance with state laws.
Provided accurate change for cash transactions using a cash register system.
Bussed tables as needed during peak hours.
Participated in team meetings to discuss new menu items or changes in policy.
Answered questions about menu items, ingredients, and pricing.
Checked back with customers throughout meal service to ensure satisfaction.
Developed positive relationships with regular customers through friendly conversation.
Took orders for food and drinks and delivered them to guests.