Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cindy Cabrera

Springfield,NJ

Summary

Hardworking Waiter with 9 years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism.

Overview

5
5
years of professional experience

Work History

Hookah Server

Gloria's Restaurant
Bloomfield, NJ
12.2023 - 04.2025
  • Resolved customer complaints in a professional manner.
  • Educated guests on different types of tobaccos available and their flavor profiles.
  • Regularly checked supplies such as tobacco, charcoal, and glassware for adequate inventory levels.
  • Performed daily cleaning duties including wiping down surfaces, emptying ashtrays, sweeping and mopping floors.
  • Managed cash drawer accurately to ensure proper funds are present at end of shift.
  • Demonstrated knowledge of alcoholic beverages by suggesting pairings with hookahs.
  • Maintained a clean and organized workstation at all times.

Waitress

Antojitos Bar & Restaurant
Irvington, NJ
07.2020 - 08.2023
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

Waitress

Nachos Cantina Grill
Elizabeth, NJ
01.2022 - 11.2022
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Provided accurate change for cash transactions using a cash register system.
  • Bussed tables as needed during peak hours.
  • Participated in team meetings to discuss new menu items or changes in policy.
  • Answered questions about menu items, ingredients, and pricing.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Developed positive relationships with regular customers through friendly conversation.
  • Took orders for food and drinks and delivered them to guests.
  • Greeted customers and provided menus.

Education

BBA - Hotel And Tourism Managment

Universidad Dominicana O&M
Dominican Republic
01.2017

Skills

  • Point of Sale (POS) System Operations
  • Menu Memorization
  • High-Volume Dining
  • Service Oriented
  • Cool Under Pressure
  • Food and Beverage Service
  • Hookah preparation
  • Team collaboration
  • Excellent customer service

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Hookah Server

Gloria's Restaurant
12.2023 - 04.2025

Waitress

Nachos Cantina Grill
01.2022 - 11.2022

Waitress

Antojitos Bar & Restaurant
07.2020 - 08.2023

BBA - Hotel And Tourism Managment

Universidad Dominicana O&M