Ja`Lissa Lyons
St. Petersburg
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Hookah Specialist
Luxx St Pete
St Petersburg
09.2024 - Current
Youth Development Specialist
Boys and Girls Club Northside
St Petersburg
11.2023 - Current
- Facilitated youth engagement through interactive workshops, promoting personal growth and social skills.
- Developed and implemented tailored programs to meet the unique needs of diverse youth populations.
- Conducted assessments to evaluate youth progress, providing feedback to guide individual development.
Personal Shopper/Delivery Driver
Instacart
St Petersburg
01.2021 - 12.2025
- Provided personalized shopping experiences by understanding customer preferences and dietary restrictions.
- Efficiently navigated grocery stores to locate items quickly, minimizing shopping time for customers.
- Managed multiple orders simultaneously while ensuring accuracy in product selection and delivery.
Hookah Specialist
Bailee Hookahs
St Petersburg
08.2024 - 02.2025
- Prepared and served hookahs at the Catalyst on the Dueces and the Sazerac.
- Monitored customer usage time while they enjoyed their personalized smoking experience.
- Kept records regarding sales transactions made throughout the day in order to maintain accurate accounting information.
Host/Server/Hookah Server
31 Grand
St Petersburg
09.2023 - 10.2024
- Prepared and maintained hookah setups, ensuring quality and consistency for guest enjoyment.
- Educated customers about various hookah flavors and options, enhancing their experience through personalized recommendations.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Provided excellent customer service by anticipating customer needs.
- Processed payments from customers using a POS system.
Home Health Aide
Opal Rose
St Petersburg
10.2022 - 10.2023
Home Health Aide
Easyliving
St. Petersburg
09.2021 - 07.2022
- Assisted patients with daily living activities, ensuring comfort and dignity in their home environments.
- Provided companionship to clients, enhancing their emotional well-being and reducing feelings of isolation.
- Took patients to appointments and store runs.
- Maintained clean and well-organized environment for client happiness and safety.
Receptionist
Mount Zion Missionary Baptist Church
St Petersburg
06.2021 - 06.2022
- Managed front desk operations, ensuring a welcoming environment for all visitors and parishioners.
- Handled inquiries from church members and the public, providing accurate information about services and programs.
- Processed and distributed incoming and outgoing mail promptly and accurately.
- Supported administrative staff with data entry and record-keeping tasks to ensure smooth operations.
Administrative Assistant/Secretary
Mount Zion Christian Academy
St Petersburg
09.2020 - 04.2021
- Got a promotion
- Scheduled appointments and meetings for faculty, optimizing calendar management for efficiency.
- Maintained and organized student records, ensuring compliance with school policies and confidentiality.
- Supported the principal in daily administrative tasks, contributing to smooth school operations.
- Conducted inventory checks for office supplies, ensuring adequate stock levels to support daily operations.
Server
Westminster Suncoast
St Petersburg
03.2019 - 12.2020
- Assisted customers with menu selections and dietary restrictions to enhance dining experiences.
- Maintained cleanliness and organization of dining areas to create a welcoming atmosphere for patrons.
- Communicated effectively with kitchen staff to ensure timely and accurate meal preparation.
- Monitored guest satisfaction throughout their meal and addressed concerns promptly and professionally.
- Took orders from customers accurately and in a timely manner.
Paraprofessional
Mount Zion Christian Academy
St Petersburg
01.2020 - 09.2020
- Assisted teachers with classroom management and instructional delivery to enhance student learning experiences.
- Facilitated small group activities to support diverse learning needs and foster collaboration among students.
- Monitored student progress and provided feedback to educators to help identify areas for improvement.
Retail Sales Associate
1Pier Boutique
St Petersburg
06.2020 - 08.2020
- Processed transactions accurately, ensuring a smooth and efficient checkout experience for customers.
- Assisted in inventory management by tracking stock levels and restocking shelves as needed.
- Utilized point-of-sale systems to handle cash, credit, and returns.
- Engaged customers by sharing product knowledge and promoting special offers to drive sales.
Avid Tutor
Pinellas County School Board
St Petersburg
08.2018 - 12.2019
- I worked at Thurgood Marshall Fundamental Middle and Lakewood High.
- Employed AVID-based strategies to boost academic performance of junior and high school students.
- Helped prepare students for college-level coursework through personalized tutoring services.
- Supported struggling students by using individualized approaches to target specific deficiencies.
- Assisted students with successfully completing high school and college eligibility requirements.
Team Coach
Police Athletic League, PAL
St Petersburg
06.2018 - 08.2018
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Enforced discipline and policies to protect safety of recreational activity participants.
- Guided, mentored students in educational workshops in math, science, and reading during learning hours.
- Fostered a supportive environment for youth engagement in sports and recreational activities.
Associate
STEMTEC/Junior Achievement
St Petersburg
06.2017 - 08.2017
- Built and maintained relationships with peers and upper management to drive team success.
- Made PowerPoints, excel spreadsheets, and word documents for management.
- Facilitated communication between team members to streamline project workflows.
Customer Service
Bay Pines VA Medical Center
St Petersburg
06.2014 - 08.2014
- Transported patients to different areas on campus.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Ran errands throughout the campus
- Managed appointment scheduling and follow-up calls to enhance patient attendance.
Education
Associate of Arts -
St Petersburg College
Saint Petersburg, Fl 08.2018 - 01.2018
High School Diploma -
Lakewood High School
Saint PetersburgDual Enrollment -
SPC Allstate Center
Saint Petersburg, FLSkills
- Customer Service
- Communication
- Organization and efficiency
- Data entry
- Tech-savvy
- Multitasking and prioritization
- Computer skills
- Administering payroll
- Confidentiality understanding
- Memorization
- Point of Sale (POS) system operations
- Sales Techniques
- Payment processing
- Reliable and trustworthy
- Collaboration
- Learning techniques
- Creative
- Dedicated
- Personable and friendly
- Microsoft Office expertise
Affiliations
National Society of High School Scholars
Quill & Scroll Honor Society (International Honorary Society for High School Journalists)
Lakewood High School Track Team (Long/Triple Jump & Sprinter)
National Achievers Society (Academic excellence and cultural accomplishments)
Teen Trendsetters (Teen mentors working to improve their mentees reading)
AKA Akademy (A community youth program for girls)
References
Lewis Stephens
31 Grand Supervisor
Cell: (727)301-2788
Esther Sanni
1Pier Supervisor
Cell: (727)900-1170
Chantella Moore
Lakewood High School Teacher
Cell: (727)520-5130
Bryan Hoistan
Boys and Girls Club Northside Director
Cell: (727)249-9619
Timeline
Hookah Specialist
Luxx St Pete
09.2024 - Current
Hookah Specialist
Bailee Hookahs
08.2024 - 02.2025
Youth Development Specialist
Boys and Girls Club Northside
11.2023 - Current
Host/Server/Hookah Server
31 Grand
09.2023 - 10.2024
Home Health Aide
Opal Rose
10.2022 - 10.2023
Home Health Aide
Easyliving
09.2021 - 07.2022
Receptionist
Mount Zion Missionary Baptist Church
06.2021 - 06.2022
Personal Shopper/Delivery Driver
Instacart
01.2021 - 12.2025
Administrative Assistant/Secretary
Mount Zion Christian Academy
09.2020 - 04.2021
Retail Sales Associate
1Pier Boutique
06.2020 - 08.2020
Paraprofessional
Mount Zion Christian Academy
01.2020 - 09.2020
Server
Westminster Suncoast
03.2019 - 12.2020
Associate of Arts -
St Petersburg College
08.2018 - 01.2018
Avid Tutor
Pinellas County School Board
08.2018 - 12.2019
Team Coach
Police Athletic League, PAL
06.2018 - 08.2018
Associate
STEMTEC/Junior Achievement
06.2017 - 08.2017
Customer Service
Bay Pines VA Medical Center
06.2014 - 08.2014
High School Diploma -
Lakewood High School
Dual Enrollment -
SPC Allstate Center