Cynthia Churches
Las Vegas,NV
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
15
15
years of professional experience
Work History
Food and Beverage Server
The Luxor Hotel
04.2003 - 11.2010
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Remained focused, calm and professional during peak rush hours.
- Adhered to health and safety standards while handling food and beverages.
- Greeted guests warmly to foster welcoming environment.
- Demonstrated success in maintaining high level of customer satisfaction.
- Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.
Food and Beverage Server
The Venetian
06.2000 - 03.2003
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Remained focused, calm and professional during peak rush hours.
- Greeted guests warmly to foster welcoming environment.
- Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.
Food and Beverage Server
The Stratosphere
03.1996 - 06.2000
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Remained focused, calm and professional during peak rush hours.
- Adhered to health and safety standards while handling food and beverages.
- Greeted guests warmly to foster welcoming environment.
- Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.
Education
High School Diploma -
National Institute
Panama12.1989
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Food and Beverage Server
The Luxor Hotel
04.2003 - 11.2010
Food and Beverage Server
The Venetian
06.2000 - 03.2003
Food and Beverage Server
The Stratosphere
03.1996 - 06.2000
High School Diploma -
National Institute
Similar Profiles
Maria Perez - PadillaMaria Perez - Padilla
Senior Slot Manager at Luxor Hotel & CasinoSenior Slot Manager at Luxor Hotel & Casino
JONATHAN WORTHJONATHAN WORTH
Director of Food and Beverage at MGM Resorts International - Luxor Hotel And CasinoDirector of Food and Beverage at MGM Resorts International - Luxor Hotel And Casino
Maria EsparzaMaria Esparza
Casino Lounge Server at Luxor Hotel and CasinoCasino Lounge Server at Luxor Hotel and Casino
Shauna HallahanShauna Hallahan
Paralegal at Fuller Law PracticeParalegal at Fuller Law Practice
Anthony CervantesAnthony Cervantes
Server Assistant at Mastros Ocean ClubServer Assistant at Mastros Ocean Club