Cindy Combs
Marion,OH
Summary
Detail-oriented receptionist with expertise in electronic health records, appointment scheduling, and insurance verification. Proven ability to manage multi-line phone systems and maintain organized patient records.
Overview
15
15
years of professional experience
Work History
Receptionist
Center Street Community Health Center
Marion, Ohio
05.2019 - 09.2020
- Greeted patients and visitors warmly upon arrival at the health center.
- Managed multi-line phone system to direct calls and schedule appointments.
- Maintained organized patient records using electronic health record systems.
- Verified patient insurance information for accuracy
Receptionist
Avita Health Systems
Marion, Ohio
03.2016 - 05.2019
- Greeted patients and visitors warmly upon arrival at the health center.
- Managed multi-line phone system to direct calls and schedule appointments.
- Maintained organized patient records using electronic health record systems.
- Worked the float pool for 5 months. Cardiology for 6 months. Orthopedics for 12 months.
- Traveled where ever I was needed.
- Assisted in processing patient intake forms and verifying insurance information.
Receptionist
Marion Cardiology
Marion, OH
08.2005 - 03.2016
- Welcomed patients and visitors to health center, creating a friendly first impression.
- Operated multi-line phone system to efficiently direct calls and schedule appointments.
- Maintained organized patient records using electronic health record systems.
- Coordinated scheduling for cardiac catheterization and other testing for patients to ensure timely care.
- Obtained precepts for testing and procedures
- Responsible for making sure pacemaker charts were up to date and ready for clinic.
Education
Some College (No Degree) - Office Administration
Colorado Technical University
Colorado Springs, COSkills
- Electronic health record management
- Appointment scheduling
- Insurance verification
- Patient intake processing
- Medical terminology
- Multi-line phone management
- Front desk operations
- Attention to detail
Timeline
Receptionist
Center Street Community Health Center
05.2019 - 09.2020
Receptionist
Avita Health Systems
03.2016 - 05.2019
Receptionist
Marion Cardiology
08.2005 - 03.2016
Some College (No Degree) - Office Administration
Colorado Technical University