Cindy Cruz
Houston,TX
Summary
Construction Management student with extensive experience in custom project estimating and bidding, customer account management, and team leadership. Proven ability to coordinate orders, process invoicing, and resolve project-related issues, ensuring high customer satisfaction. Pursuing a Bachelor of Science in Construction Management, proficient in relevant software tools.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Sales Lead
HOLLANDER GLASS TEXAS
Houston, TX
08.2020 - Current
- Supported project bidding by preparing pricing and gathering essential information for proposals.
- Develop custom project estimates and quotes by reviewing customer requirements, dimensions, product specifications, and project details.
- Review project requirements with customers and contractors to help identify appropriate materials and solutions for individual projects.
- Coordinate orders from initial customer inquiry and quotation through approval, sales order confirmation, invoicing, and payment processing.
- Maintained and managed customer accounts, establishing new accounts.
- Review DXF files to assist with estimating and quoting specialized and custom-cut glass components.
- Resolved customer claims and project-related issues, escalating complex situations to management.
- Assist management with daily team coordination and workflow to support efficient operations and timely completion of customer orders.
- Prepare invoices and process customer payments while maintaining accurate account and transaction records.
Education
Bachelor of Science - Construction Management
UNIVERSITY OF HOUSTON
Houston, TX05-2028
AA Business Administration Field of Study - Business Administration
LONE STAR COLLEGE
Houston, TXSkills
- Sage Accounting Software
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- AutoCAD — Beginner
- DXF File Review
- Estimating & Quoting
- Project Bidding
- Account management
- Cost estimation
- Customer relationship management
Certification
Procore Student Certification
LANGUAGES
English — Fluent | Spanish — Fluent
LEADERSHIP
National Society of Leadership and Success (NSLS), Lone Star University Park Chapter
Timeline
Sales Lead
HOLLANDER GLASS TEXAS
08.2020 - Current
Bachelor of Science - Construction Management
UNIVERSITY OF HOUSTON
AA Business Administration Field of Study - Business Administration
LONE STAR COLLEGE