Cindy De La Cruz
Brownsville,TX
Summary
Driven, results-oriented sales professional with expertise in building short and long term relationships in the B2C and B2B level. Established reputation for identifying and solving customer's decision barriers and closing the sale. Keen understanding of the human buying motive with a proving willingness to understand and identify the consumer needs while providing value. I am currently seeking a position within a thriving company that allows for growth in both professionally and personally. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Professional sales expert prepared to drive team collaboration and achieve impactful results. Known for orchestrating efficient sales operations and supporting seamless client interactions. Reliable team player with focus on adaptability and strong organizational skills valued by employers.
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
Overview
12
12
years of professional experience
Work History
Sales Coordinator
Margaritaville Beach Resort South Padre Island
05.2024 - Current
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Account Executive
SpectrumVoIP
02.2022 - Current
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Prospected new clientele through networking, cold calling, canvassing and referrals.
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Managed sales cycle from first contact to established customer sale and maintained solid customer base.
Mobile Expert
T-Mobile US Inc.
02.2017 - 02.2022
- Excelled in a high-paced, retail wireless sales environment
- Built relationships with customers to increase likelihood of repeat business
- Consistently meet and exceeded sales goals. Month to Month Revenue Award for surpassing 100% 10/12 months
- Current key holder in charge of store's sales goals, and sales floor coaching while maintaining personal sales goals
- Excellent communication skills and willingness to work as part of a team; ability to communicate effectively with customers
- Received Directors Award - Top 5 Representative in South Central Texas
- Upsold customers by recommending accessories and promotions to increase revenue.
Assistant Manager
Gap Inc.
12.2015 - 02.2017
- Achieve high levels of sales performance and results
- Coordinate merchandise replenishment and the flow of merchandise from the stock room to the sales floor
- Assist the store team in maintaining the store's visual objectives and housekeeping standards by straightening merchandise and assisting in floor and fixture changes
- Assist Store Manager with training and managing all employees in execution of daily tasks and to maximize sales
Sales Associates
Gap Inc.
03.2013 - 12.2015
- Maintained visually appealing and effective displays for the entire store
- Helped customers select products that best fit their personal needs
- Balanced the needs of multiple customers simultaneously in a fast-paced retail environment
- Completed floor replenishment to guarantee size availability and promote customer satisfaction
- Recognized for providing and helping the store meet their expectations
Education
High School Diploma -
James Pace High School
Brownsville, TXSome College (No Degree) - Business Administration
Texas Southmost College
Brownsville, TXSkills
- Extrovert / Communicative
- Fluent in English and Spanish
- Customer- and service-oriented
- Time management ability
- Data entry
- Contract negotiations
- Salesforce (Delphi) , HMS, SynXis, Microsoft Office
Accomplishments
- T-Mobile Directors Award- Top 5 Representative in South Texas
- SpectrumVoIP August 2022 Quota Buster- 126% above quota
- SpectrumVoIP November 2022 Quota Buster- 153% above quota
Timeline
Sales Coordinator
Margaritaville Beach Resort South Padre Island
05.2024 - Current
Account Executive
SpectrumVoIP
02.2022 - Current
Mobile Expert
T-Mobile US Inc.
02.2017 - 02.2022
Assistant Manager
Gap Inc.
12.2015 - 02.2017
Sales Associates
Gap Inc.
03.2013 - 12.2015
Some College (No Degree) - Business Administration
Texas Southmost College
High School Diploma -
James Pace High School
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