Roger Craft
El Dorado Hills,CA
Summary
Have 2 years of work experience at Papa Murphy's in food service, Volunteered at a residential facility for 6 months, Was a part of photography and design at Oak Ridge High School/ Hands for hope.
Knowledgeable host with solid background in creating high-quality beverages and providing exceptional customer service. Consistently recognized for maintaining clean and efficient work environment, contributing to team success. Demonstrated abilities in managing inventory and cash handling.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Target
El Dorado Hills, CA
09.2025 - 02.2026
- Prepared and served high-quality beverages consistently to enhance customer satisfaction.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Assisted in training new baristas on beverage preparation techniques and customer service standards.
- Developed knowledge of seasonal menu items to effectively promote products to customers.
- Monitored inventory levels and assisted in ordering supplies to maintain stock availability.
- Resolved customer inquiries and complaints promptly to foster positive experiences and loyalty.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Always covered for callout's to minimize money lost in the stores overall given out hours to the starbuck's department.
- Handled cash register operations accurately, ensuring proper transaction procedures were followed.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
Courtesy Clerk
Safeway
El Dorado Hills, CA
02.2025 - 07.2025
- Assisted customers with inquiries and product selection to enhance shopping experience.
- Maintained cleanliness and organization of store areas, ensuring a welcoming environment.
- Handled cash transactions accurately and efficiently at checkout stations.
- Collaborated with team members to restock shelves promptly during peak hours.
- Resolved customer complaints effectively, promoting satisfaction and loyalty to the brand.
- Helped customers take merchandise out of store and loaded items into vehicles.
Volunteer
Summitview Child & Family Services
Placerville, CA
08.2024 - 12.2024
- Supported child development programs through active participation in educational activities.
- Collaborated with staff to implement behavioral strategies, enhancing children's social skills.
- Mentored new volunteers, ensuring smooth integration into team activities and responsibilities.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
Pizza Artist
Papa Murphy's
El Dorado Hills
06.2022 - 05.2024
- Started in June of 2022
- Quickly gained hours from 12-30 hrs a week because of open workability and integrity
- Constantly covered for people at work working 40 hrs a week
- Left peacefully in January and did my 2 weeks
- Did jobs on the side such as real estate work, yard work, and handyman-like jobs
- Created customized pizzas by following customer specifications and utilizing fresh ingredients.
- Ensured quality control by monitoring food preparation and presentation standards.
- Managed inventory levels to minimize waste and maintain stock of necessary ingredients.
- Trained new team members on pizza assembly techniques and operational procedures.
- Collaborated with team members to maintain a clean, organized workspace adhering to safety guidelines.
- Streamlined workflow processes to enhance efficiency during peak service hours.
Education
Associate of Science - Environmental Engineering
Folsom Lake College
Folsom, CA12.2026
Highschool graduate -
Oak Ridge High School
El Dorado, CA01.2024
Skills
- Integrity, Strong Work Ethic, Team Player, Extrovert, Personable
- Skilled in numerical analysis and problem-solving
- Workaholic, adaptable to diverse situations and teachable
- Very communicative, able to utilize empathy to better figure out more concise solutions to problems in the work place
Certification
- [Area of expertise] License - [Timeframe]
LANGUAGES
English
Spanish
Timeline
Barista
Target
09.2025 - 02.2026
Courtesy Clerk
Safeway
02.2025 - 07.2025
Volunteer
Summitview Child & Family Services
08.2024 - 12.2024
Pizza Artist
Papa Murphy's
06.2022 - 05.2024
Associate of Science - Environmental Engineering
Folsom Lake College
Highschool graduate -
Oak Ridge High School