Cindy Delrosario
Boston,MA
Summary
Results driven with excellent communication skills and a proven track record of exceeding sales targets, Seeking a challenging position to utilize my skills and contribute to the success of a dynamic organization. A motivated real estate professional with a passion of helping clients find their dream homes, Possesses quick learning abilities, great critical thinking and problem solving skills while collaborating effectively with others. Fluently speaks Spanish, Portuguese and Cape Verdean-Creole.
Overview
7
7
years of professional experience
Work History
Real Estate Agent
Concept Properties
05.2023 - Current
- Assisted clients in buying, selling, and renting residential property.
- Oversaw portfolio of properties, handling tenant inquiries
- Negotiated, facilitated, smooth transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Conducted market research to provide accurate property valuations and pricing strategies.
- Make 150+ cold and warm calls
Security Valuation Analyst
State Street Bank And Trust Company
12.2018 - 03.2019
- Created and maintained precise and accurate models, charts and reports.
- Assisted in preparation of presentations, data tables and other documents for investor meetings.
- Generated comprehensive reports on portfolio performance and risk assessment.
- Developed financial projections and forecasts to guide investment decisions.
- Coordinated in weekly phone calls with clients regarding pricing issues and processing clients request.
Customer Service Representative
Saks Fifth Avenue
01.2017 - 10.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone
- Assisted customers in finding products and provided exceptional customer service.
- Utilized persuasive techniques to upsell and cross-sell products.
- Effectively impact customers with outstanding service.
- Responded to customer request to best of my ability.
Education
Bachelor of Arts - Psychology
University of Massachusetts - Boston
Boston, MA09.2024
Associate of Arts -
Bunker Hill Community College
Charlestown, MA05.2021
Skills
- Detail - Oriented with exceptional organizational skills
- Strong communication and interpersonal skills
- Demonstrate great leadership by taking initiative, while leading by example, ability to adapt
- Possesses quick learning abilities, visually and tasks handy
- Assesses great critical thinking, analytically, problem solving skills, collaborate effectively with others
- Fluently speaks Cape-Verdean Creole, Portuguese ,and Spanish
- Digital Marketing
- Strong Knowledge of local real estate market trends and regulations
Languages
Portuguese
Native or Bilingual
Spanish
Full Professional
Cape verdean Creole
Native or Bilingual
Timeline
Real Estate Agent
Concept Properties
05.2023 - Current
Security Valuation Analyst
State Street Bank And Trust Company
12.2018 - 03.2019
Customer Service Representative
Saks Fifth Avenue
01.2017 - 10.2018
Bachelor of Arts - Psychology
University of Massachusetts - Boston
Associate of Arts -
Bunker Hill Community College
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