Cindy Drinkhall
Lake Havasu City,AZ
Summary
Detail-oriented professional with extensive experience in the dental field, recognized for exceptional communication and record management skills. Proven ability to enhance patient interactions and streamline clinical operations. Demonstrated commitment to optimizing workflows and improving patient satisfaction. Expertise in managing patient records efficiently and effectively.
Overview
33
33
years of professional experience
Work History
Seasonal Key Holder
See's Candy
Lake Havasu City, Arizona
10.2024 - 12.2025
- Operated point-of-sale system to process transactions with efficiency and accuracy.
- Delivered exceptional customer service through efficient cashiering, strategic merchandising, and proactive restocking.
- Facilitated product selections by providing knowledgeable recommendations, enhancing customer satisfaction.
- Created eye-catching seasonal promotional displays to enhance customer engagement and drive sales.
- Maintained store cleanliness and organization, contributing to a welcoming shopping environment.
- Executed security protocols and compliance measures during store opening and closing, protecting assets and ensuring customer safety.
Treatment Coordinator/RDA
DaBell Orthodontics
Spokane, Washington
10.2006 - 07.2023
- Educated patients on oral hygiene to enhance treatment outcomes at Dabble Orthodontics.
- Coordinated payment discussions with insurance companies, ensuring patients understood their benefits.
- Conducted financial consultations and established payment plans with patients.
- Streamlined treatment processes through clear communication with dental staff, enhancing workflow efficiency.
- Managed patient records while ensuring confidentiality in compliance with regulations.
- Scheduled appointments and followed up with reminders, improving patient engagement and attendance.
Treatment Coordinator/RDA
Schneider Orthodontics
Spokane, Washington
03.1993 - 09.2006
- Coordinated and streamlined patient treatment plans in collaboration with orthodontic professionals and staff.
- Coordinated treatment at DaBell Orthodontics, managing daily operations and patient interactions.
- Managed and organized patient records within electronic health record systems to ensure accuracy and accessibility.
- Scheduled appointments and followed up with patients for compliance.
Education
Registered Dental Assistant - Orthodontic/Dental Assistant
Schneider Orthodontics
Spokane, WA01-1993
Skills
- Customer service and support
- Clinical assistance
- Dental assisting
- Record management
- Appointment scheduling
- Attention to detail
- Effective communication
Timeline
Seasonal Key Holder
See's Candy
10.2024 - 12.2025
Treatment Coordinator/RDA
DaBell Orthodontics
10.2006 - 07.2023
Treatment Coordinator/RDA
Schneider Orthodontics
03.1993 - 09.2006
Registered Dental Assistant - Orthodontic/Dental Assistant
Schneider Orthodontics