Cindy Dupuis
Stiel Insurance Of Acadiana
Breaux Bridge,LA
2027
years of professional experience
Dedicated administrative support specialist with over 15 years in customer service and clerical roles. Known for exceptional communication skills, attention to detail, and commitment to delivering outstanding customer experiences. Ready to enhance operational efficiency and client satisfaction.
Work History
CSR / Back Up Receptionist
28 Years 1 Month- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
- Followed up with customers about resolved issues to maintain high standards of customer service.
CSR / Back Up Receptionist
- Greet and assist clients, providing exceptional customer service in a fast-paced environment.
- Manage multi-line phone system, directing calls efficiently to appropriate departments.
- Maintain organized filing system, ensuring easy access to client documents and records.
- Process incoming mail and packages, distributing correspondence promptly to relevant personnel.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
Claims Assistant
- Assisted in processing insurance claims, ensuring adherence to company policies and procedures.
- Collaborated with adjusters to gather necessary documentation for claim evaluations.
- Prepared files, letters and notices.
- Generated, posted and attached information to claim files.
Claims Assistant
- Worked productively in fast-moving work environment to process large volumes of claims.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Maintained confidentiality of patient finances, records, and health statuses.
- Prepared insurance claim forms or related documents and reviewed for completeness.
- Prepared files, letters and notices.
Education
High School Diploma
Skills
Customer service
Multi-line phone talent
Run MVR's (driving record)
Issue certificates of insurance
Claims processing
Filing
Invoicing
Endorsement request
Check policies and mail to insured
Paperwork processing
Clerical support
Timeline
CSR / Back Up Receptionist
Stiel Insurance Of Acadiana
07.1998 - 08.2026Read More
CSR / Back Up Receptionist
Stiel Insurance Services
1989 - 1998Read More
Claims Assistant
North American Underwriters
1985 - 1989Read More
Claims Assistant
United General Insurance
1981 - 1985Read More
Breaux Bridge High School
High School Diploma
Read More