Cindy Elizee
Hollywood,Fl
Summary
A highly skilled multitasker who capably juggles multiple duties in a fast-paced environment, ensuring tasks are completed effectively. A strong team player with excellent communication skills, demonstrating punctuality and commitment to completing tasks before the end of each shift. A pleasure to work with.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Customer Service Staff
Publix
02.2007 - Current
- Make large deposits on a daily basis.
- Counseling customers, listened to their concerns, and assisted them with finding items in the aisles.
- Supervised cashiers and baggers, mentored associates, and assisted with job duties.
- Processed lottery terminal games and scratch-off payouts; stocked supplies.
- Supply ordering
- Inventory counts
- Blocked level aisles for morning showcase.
Education
Diploma - Massage therapy
National School Of Technology
06.2009
Skills
- CRM software
- Assertiveness
- Customer focus
- Complaint handling
- Problem resolution
- Critical thinking
- Document control
- Coordination
- Complaint resolution
- Multi-line phone talent
- Recordkeeping strengths
- Order fulfillment
- Customer relations
- Payment processing
- Documentation
- Conflict resolution
- Software CRM system proficiency
- Order processing
- Product education
- De-escalation techniques
- Retail store support
- Office equipment proficiency
- Information security
- Conflict mediation
- Call center operations
- Follow-up skills
- Report generation
- Materials transport
- Sales expertise
- Microsoft Excel
- POS systems expert
- Customer service
- Problem-solving
- Time management
- Multitasking and organization
- Team collaboration
- Shipping and receiving
- Active listening
- Adaptability and flexibility
- Verbal and written communication
- Creative problem solving
- Money handling
- Decision-making
- Relationship building
- Data entry
- Task prioritization
- Product knowledge
- Team development
- Microsoft outlook
- Scheduling
- Staff training
- Paperwork processing
- Professional telephone demeanor
- Administrative support
- Microsoft Office Suite
- Filing
- Microsoft PowerPoint
- Stock management
- Technical support
- Delivery scheduling
Certification
Best team mom award
Languages
Creole
Elementary
Timeline
Customer Service Staff
Publix
02.2007 - Current
Diploma - Massage therapy
National School Of Technology
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