Cindy Ferrer

Looking to secure a Receptionists job

Customer Service Representative with a proven track record at Kroger, excelling in high-stress situations and boosting customer loyalty through empathetic conflict resolution. Skilled in active listening and critical thinking, I efficiently handled escalated calls, achieving satisfactory outcomes for customers and the company. My approach significantly enhances client satisfaction and repeat business. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.