Cindy Freeman
Celina,OH
Summary
Dynamic and results-driven professional with extensive experience at Walmart, excelling in team leadership and people management. Proven track record in enhancing team productivity through effective coaching and conflict resolution. Skilled in work planning and prioritization, consistently achieving performance goals while fostering a collaborative and inclusive work environment.
Overview
32
32
years of professional experience
Work History
Team Leader
Walmart
Celina, OH
11.2020 - 04.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Office Manager
Walmart
Celina, OH
12.1989 - 04.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed accounts payable/receivable functions with accuracy, ensuring timely processing of invoices and payments to maintain healthy cash flow levels.
- Organized office operations, leading daily activities and controlling correspondence.
- Promoted a positive work environment through active engagement with employees, fostering a culture of open communication and mutual respect.
- Created organized filing system to manage department documents.
Department Manager
Walmart
Celina, Oh
07.2018 - 11.2020
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
Education
GED -
Memorial
St. Marys , Oh01-1978
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- People management
- Staff training
- Work Planning and Prioritization
- Coaching and mentoring
Timeline
Team Leader
Walmart
11.2020 - 04.2022
Department Manager
Walmart
07.2018 - 11.2020
Office Manager
Walmart
12.1989 - 04.2022
GED -
Memorial