Cindy Hagan
Roto-Rooter Plumbing Services
Maricopa,AZ
Work Preference
Work Type
Full Time
Location Preference
On-Site
Location:
Maricopa, AZPhoenix, AZ
Open to relocation:
Yes
Minimum Desired Compensation
$70000/yr
Important To Me
Career advancementPersonal development programsHealthcare benefitsPaid time offWork-life balance
2
Years of experience
Safety Professional experienced in implementing and maintaining safety programs across industrial settings. Achieved compliance through effective hazard identification, risk assessment, and training leadership. Focused on team collaboration and adaptability to enhance workplace safety.
Work History
Accounts Receivable Specialist
6 Months- Analyzed aging reports to identify collection trends and implement strategies for improvement.
- Collaborated with cross-functional teams to align financial operations with overall business objectives.
- Led initiatives to automate invoicing processes, resulting in increased operational efficiency.
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
Site Safety Specialist
2 Years 1 Month- Led systematic inspections of sites to assess risks and guarantee compliance with established safety protocols.
- Developed and implemented safety training programs for employees, enhancing awareness of best practices.
- Partnered with project managers to implement safety protocols within operational workflows.
- Facilitated safety meetings to promote a proactive culture of communication focused on identifying and addressing workplace hazards.
- Conducted thorough reviews of safety documentation to uphold regulatory adherence and completeness.
- Developed strong relationships with regulatory agencies such as OSHA, leading to successful audits with minimal violations or penalties.
- Implemented toolbox talks program that encouraged open communication among team members about daily tasks, potential hazards, near misses, or other concerns related to work activities or conditions on site.
- Conducted regular site inspections to identify hazards and ensure compliance with safety regulations.
Credit & Collections Analyst
3 Years 6 Months- Monitored aging accounts receivable, ensuring timely follow-up on outstanding balances.
- Utilized advanced financial software for reporting and tracking account statuses effectively.
- Negotiated payment plans with delinquent customers, achieving successful repayment outcomes without legal intervention.
- Reduced delinquency rates with proactive monitoring of customer accounts and timely follow-ups.
- Minimized bad debt write-offs by conducting thorough credit investigations on new customers.
- Successfully resolved disputes through effective negotiation skills, preserving positive client relationships throughout the collections process.
- Maintained compliance with regulatory requirements in all aspects of the credit and collections function.
Account Recovery Representative
6 Years 2 Months- Developed recovery strategies to improve account collections through targeted communication.
- Analyzed customer accounts to identify and resolve delinquency issues promptly.
- Reduced delinquency rates through proactive communication with clients and tailored repayment plans.
- Increased recovered revenue through diligent follow-up on outstanding debts and negotiation of payment arrangements.
Education
State of Iowa Certificate For Cosmetology - Beauty Industery
- [4.0] GPA
- Extracurricular Activities: [Volunteer Work ] Community services for Habitat for Humanity
- Jr varsity on basketball girls team
Iowa Board of Cosmetology - Cosmetology
High School Diploma
- Relevant Coursework: Hair & makeup Beauty Industry
- 3.9 GPA
- Extracurricular Activities: community services-Habitat for Humanity
- Jr. varsity basketball team-captain
Skills
Hand tool safety
Hazard identification
Workplace inspections
Audit procedures
Safe chemical handling
Incident reporting
Electrical safety
Lockout and tagout procedures
Safety auditing
Safety training
Confined space entry
Environmental management
WORKING IN DATA CENTERS
Fire safety management
Personal protective equipment
Accident investigation
Excavation safety
Hazardous materials handling
OSHA compliance
Scaffold safety
Asbestos awareness
Fall protection
Safety audits
Construction site management
Timeline
Accounts Receivable Specialist
Roto-Rooter Plumbing Services
04.2026 - CurrentRead More
Site Safety Specialist
Premier Underground Construction
03.2024 - 04.2026Read More
Credit & Collections Analyst
JP Morgan Chase
09.2021 - 03.2025Read More
Account Recovery Representative
Wells Fargo
01.2015 - 03.2021Read More
Iowa School Of Beauty
State of Iowa Certificate For Cosmetology from Beauty Industery
Read More
Iowa School of Beauty
Iowa Board of Cosmetology from Cosmetology
Read More
Savannah High School
High School Diploma
Read More