Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Cindy Harmon

Entertainment Business
Green Cove Springs,FL

Summary

Detail-oriented Event Manager with 15 years of leadership experience and proven ability to work with independent contributors to complete projects on-time and organizing all types of events. Fantastic collaboration skills looking to bring multitasking and problem-solving to a entertainment organization. Strong love and respect of the entertainment business with full understanding of the industry.

Overview

3
3
years of post-secondary education
16
16
years of professional experience

Work History

Program Manager

Florida Theatre
Jacksonville, FL
10.2019 - Current
  • Assist VP of Programming
  • Manage venue talent contracts and deposit requests
  • Provide all event information from advance to Florida Theatre staffing
  • Rent Florida Theatre to Promoters and Local Business'
  • Current Patron Services Director during COVID, reopening of theatre with safety guidelines, and current show events.
  • Bar / Concession Operations
  • Customer Service Lead
  • Safety and security of venue.

Event Manager

SMG Jacksonville
Jacksonville, FL
03.2016 - 09.2019
  • Assist Director of Theatre
  • Coordinate with all clients on all front of house requirements of each event.
  • Oversee all front of house SMG Jacksonville staffing including House Manager, Ushers and Ticket Takers including payroll.
  • Provide show cost estimate to clients including show pre-settlements and end of show final settlement.
  • Communicate show event information and calendar of events to all staff and vendors.
  • Assist bookings in SMG Booking
  • Facilitate building needs from in house tenants to Operations.

House Manager

Thrasher Horne Center For The Arts
Orange Park, FL
03.2015 - 03.2016
  • Assist Patron Services Director
  • Manage Volunteer Program - Ushers and Ticket Takers
  • Assist Box Office during business hours
  • Create event orders
  • Customer service

House Manager

SMG Jacksonville
Jacksonville , FL
08.2011 - 03.2016
  • Assist Event Manager on Front of House Requirements
  • Hire and schedule Ushers and Ticket Takers
  • Provide training to staffing - ADA requirements - OSHA requirements of the venue.
  • Provide event information to front of staff from event order.
  • Program distribution
  • Customer Service
  • Event Manager on Duty for Shows

Box Office Manager

Princess Theatre For The Performing Arts
Decatur, AL
04.2006 - 07.2011
  • Assist Director of Theatre on all show related tasks
  • Manager Box Office - Building Shows - Ticket Subscription & Single Sales
  • Social Media Manager
  • Organize fundraiser events
  • Rental of Theatre
  • Concessions and Bar Management

Education

Associate of Applied Science - Business Administration

Old Dominion University
Norfolk, VA
03.1990 - 03.1993

Skills

Event Management

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Affiliations

Jacksonville Symphony

FSCJ Artist Series

AEG / Live Nation / Outback Concerts

Downtown Vision

COJ Special Events Department

Timeline

Program Manager

Florida Theatre
10.2019 - Current

Event Manager

SMG Jacksonville
03.2016 - 09.2019

House Manager

Thrasher Horne Center For The Arts
03.2015 - 03.2016

House Manager

SMG Jacksonville
08.2011 - 03.2016

Box Office Manager

Princess Theatre For The Performing Arts
04.2006 - 07.2011

Associate of Applied Science - Business Administration

Old Dominion University
03.1990 - 03.1993

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