Cindy Harmon
Entertainment Business
Green Cove Springs,FL
Summary
Detail-oriented Event Manager with 15 years of leadership experience and proven ability to work with independent contributors to complete projects on-time and organizing all types of events. Fantastic collaboration skills looking to bring multitasking and problem-solving to a entertainment organization. Strong love and respect of the entertainment business with full understanding of the industry.
Overview
3
3
years of post-secondary education
16
16
years of professional experience
Work History
Program Manager
Florida Theatre
Jacksonville, FL
2019.10 - Current
- Assist VP of Programming
- Manage venue talent contracts and deposit requests
- Provide all event information from advance to Florida Theatre staffing
- Rent Florida Theatre to Promoters and Local Business'
- Current Patron Services Director during COVID, reopening of theatre with safety guidelines, and current show events.
- Bar / Concession Operations
- Customer Service Lead
- Safety and security of venue.
Event Manager
SMG Jacksonville
Jacksonville, FL
2016.03 - 2019.09
- Assist Director of Theatre
- Coordinate with all clients on all front of house requirements of each event.
- Oversee all front of house SMG Jacksonville staffing including House Manager, Ushers and Ticket Takers including payroll.
- Provide show cost estimate to clients including show pre-settlements and end of show final settlement.
- Communicate show event information and calendar of events to all staff and vendors.
- Assist bookings in SMG Booking
- Facilitate building needs from in house tenants to Operations.
House Manager
Thrasher Horne Center For The Arts
Orange Park, FL
2015.03 - 2016.03
- Assist Patron Services Director
- Manage Volunteer Program - Ushers and Ticket Takers
- Assist Box Office during business hours
- Create event orders
- Customer service
House Manager
SMG Jacksonville
Jacksonville , FL
2011.08 - 2016.03
- Assist Event Manager on Front of House Requirements
- Hire and schedule Ushers and Ticket Takers
- Provide training to staffing - ADA requirements - OSHA requirements of the venue.
- Provide event information to front of staff from event order.
- Program distribution
- Customer Service
- Event Manager on Duty for Shows
Box Office Manager
Princess Theatre For The Performing Arts
Decatur, AL
2006.04 - 2011.07
- Assist Director of Theatre on all show related tasks
- Manager Box Office - Building Shows - Ticket Subscription & Single Sales
- Social Media Manager
- Organize fundraiser events
- Rental of Theatre
- Concessions and Bar Management
Education
Associate of Applied Science - Business Administration
Old Dominion University
Norfolk, VA 1990.03 - 1993.03
Skills
Event Management
Policy and procedure improvements
Program leadership
Positive and flexible mindset
Teamwork
Affiliations
Jacksonville Symphony
FSCJ Artist Series
AEG / Live Nation / Outback Concerts
Downtown Vision
COJ Special Events Department
Timeline
Program Manager
Florida Theatre
2019.10 - Current
Event Manager
SMG Jacksonville
2016.03 - 2019.09
House Manager
Thrasher Horne Center For The Arts
2015.03 - 2016.03
House Manager
SMG Jacksonville
2011.08 - 2016.03
Box Office Manager
Princess Theatre For The Performing Arts
2006.04 - 2011.07
Associate of Applied Science - Business Administration
Old Dominion University
1990.03 - 1993.03