Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cindy Hemond

Saint Albans,Vermont

Summary

Dynamic Direct Support Professional with extensive experience at CGI Federal, adept at quality control and documentation management. A self-starter and team player, I excel in high-volume environments, ensuring accuracy and efficiency. Proven ability to streamline processes and enhance client satisfaction through meticulous attention to detail and proactive problem-solving.

Overview

20
20
years of professional experience

Work History

Direct Support Professional

CGI Federal
03.2024 - Current

I greet the in coming clients.

Applied rigorous quality control processes to verify documentation.

Facilitated creation of vital client documentation.

Make sure they have all the necessary paperwork they need .

Handled necessary paperwork and modified pictures accordingly.

Conducted detailed quality checks to ensure correct spelling accurate.

I work well with others or alone..

Facilitated efficient distribution of completed passport documents to clients.

I use the Prizm machine to put numbers on the documents to enter it in to the computer. . After all is done

IQA the documents to make sure the original documents are sent back to clients .

I print passport books and cards..

I QC the passport and cards To make sure their names and date of birth and gender are correct.

We do high volume of mail out everyday.

Direct Support Professional

ITC
04.2023 - 04.2024

Efficiently managed high-volume mail processing environment.

I quality checked other employees in the mail room to make sure there notes were right.

I sorted the mail into expedite and regular and what type of mail it is.

Transformed paper files into electronic format.

Offered support across multiple tasks when required.

Archived photos by digitally transferring them to electronic databases.

Substituted for regular personnel in securely transferring government records.

I would go pick the mail from the post Office

Shipping and Receiving Clerk

Preci Manifacturing
06.2022 - 06.2023

Constructed containers to hold medal machine components.

and goods for shipment on pallets.

Verify the mailing address and make a parking label for shipment .

Rapped palett with black rap so no one would be able to tell what's in. r

Used scale to price packages.

Participated in cross-departmental tasks when necessary.

I did stock checks to make sure we had the right amount in the systems to work with.

I drove a fork lift .

Used FedEx and UPS to mail packages out to clients.

Shipping Clerk

Century Arms International
06.2021 - 04.2022

Assembled boxes containing firearms and goods for shipment on pallets.

Verify the mailing address and make a parking label for shipment .

Used computer and scan gun to verify serial numbers on the guns and tags on the gun.

Rapped palett with black rap so no one would be able to tell what's in. According to the ATF regulations.

Used scan to price packages.

Worked on other departments when needed.

I did stock checks to make sure we had the right amount in the systems to work with

Manufacturing

Addco
06.2020 - 06.2021

Lab Assistant

UVMMC Vermont Medical Center
11.2005 - 06.2019
  • Logged samples correctly into computerized tracking system.
  • Maintained lab by calibrating equipment and cleaning surfaces and items used.
  • Enhanced laboratory efficiency by maintaining and organizing equipment
  • Prepared samples for centrifugation, aliquoting and preserving sample integrity.
  • Executed duties including product filling, labeling, sample testing, and inventory taking.
  • Demonstrated competence in collecting lab samples for testing.
  • Demonstrated flexibility working in a fast-paced and ever-changing environment.
  • Prepared specimens for testing and analysis.
  • Demonstrated flexibility in adapting to changing priorities or new assignments as needed within the lab environment.
  • Worked closely with lab staff on special projects.
  • Provided assistance in training new lab personnel on proper techniques, safety guidelines, and protocol adherence for smooth integration into the team environment.
  • Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.
  • Improved laboratory safety through regular inspection and maintenance of equipment, as well as adherence to safety guidelines.
  • Maintained confidentiality of sensitive information pertaining to research findings, methodologies, or patient data when required by regulations or ethical standards.
  • Prioritized tasks efficiently to meet project deadlines while maintaining high-quality results in a fast-paced laboratory environment.
  • Maintained safe, tidy and organized laboratory environment for accurate test results.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.
  • Inspected laboratory equipment to maintain good working condition for optimal results.
  • Trained new laboratory personnel to apply proper laboratory techniques and best practices.
  • Prepared reagents, media and solutions to use for laboratory testing and analysis.
  • Oversaw items in inventory and reordered before supplies diminished.
  • Adhered to laboratory safety procedures to maintain compliance with quality control standards.
  • Assisted scientists by collecting and organizing laboratory data.
  • Prepared samples for analysis by performing complex sample preparation tasks.
  • Participated in lab meetings and project presentations.
  • Operated and performed preventative maintenance on laboratory equipment and instruments.
  • Troubleshot and resolved equipment and process issues.
  • Monitored and documented safety standards to verify compliance.
  • Provided support and guidance to junior lab staff.
  • Cooperated with other technicians to develop and test new protocols.
  • Prepared reagents and solutions following standard laboratory formulas and procedures.
  • Set and oversaw quality assurance guidelines for laboratory work.
  • Trained and supervised junior technicians in laboratory protocols.
  • I ran the lab for 14 years.

Education

Milton High School
Milton, VT

Medical Terminology

Community College of Vt
Burlington, VT

Skills

    Team player

    Self starter

    Will start and stop work accordingly to priority that needs to go first

    Can work independent

    High volume work to finish product

Timeline

Direct Support Professional

CGI Federal
03.2024 - Current

Direct Support Professional

ITC
04.2023 - 04.2024

Shipping and Receiving Clerk

Preci Manifacturing
06.2022 - 06.2023

Shipping Clerk

Century Arms International
06.2021 - 04.2022

Manufacturing

Addco
06.2020 - 06.2021

Lab Assistant

UVMMC Vermont Medical Center
11.2005 - 06.2019

Milton High School

Medical Terminology

Community College of Vt
Cindy Hemond