TYRONE JACKSON
Ronkonkoma,NY
Summary
Accomplished Warehouse Manager experienced in overseeing operations and optimizing workflows to drive efficiency. Led teams to exceed productivity targets while upholding high standards of quality and safety through effective inventory management and process improvement. Committed Direct Care Worker focused on enhancing client safety and comfort by assisting with daily living activities and continuous monitoring.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Direct Support Professional
People's Arc of Suffolk
Ronkonkoma, New York
10.2025 - Current
- Assisted individuals with activities of daily living (ADLs) including personal hygiene, dressing, grooming, meal preparation, and medication reminders to promote independence.
- Supported individuals in achieving personal goals and independence through individualized care plans.
- Provided compassionate, person-centered care to individuals with developmental and intellectual disabilities.
- Maintained a safe, clean, respectful living environment to enhance comfort and well-being of individuals.
- Documented daily progress and behavioral observations to support individualized care and ensure appropriate responses to incidents.
- Provided transportation for individuals to appointments and community activities, ensuring timely arrival.
Area Manager
Savers
Bohemia, New York
01.2025 - Current
- Managed daily operations across multiple store locations.
- Implemented inventory management systems to optimize stock levels.
- Collaborated with team to achieve productivity and customer service goals, contributing to overall store performance.
- Provided exceptional customer service, assisting customers with purchases and inquiries to enhance shopping experience.
- Operated POS system and processed cash and card transactions accurately.
- Stocked, organized, and merchandised sales floor displays to maximize product visibility and appeal.
- Maintained a clean, safe, and organized store environment.
- Inspected store facilities regularly to ensure compliance with safety regulations and standards.
- Received and organized donated merchandise for sale.
Fulfillment Manager
Macy’s
Queens, New York
10.2020 - 12.2024
- Oversee all aspects of order fulfillment operations, ensuring timely and accurate processing of customer orders.
- Developed and implemented strategies to streamline processes, improving speed to ship percentage by 30%.
- Managed a team of 20 associates, guided training sessions to boost productivity.
- Trained and mentored staff on best practices in fulfillment procedures.
- Utilized data analytics and reporting tools to track key performance metrics and identify opportunities for improvement.
- Developed strategies for reducing costs associated with order fulfillment operations.
- Collaborate with cross-functional teams including logistics, inventory management, and customer service to resolve issues, ensure accuracy of orders from start to finish and improve overall service levels.
- Perform quality assurance checks on outgoing shipments before they leave the facility.
- Manage employee performance, provide feedback and address disciplinary matters, including terminations, in accordance with company policies and procedures.
- Conduct interviews, evaluate candidates, and make hiring decisions based on qualifications and fit for the team.
Paint Department Supervisor
Lowe’s Home Improvement
New York, New York
09.2018 - 10.2021
- Oversaw daily operations of paint department, managing inventory, customer service, and staff scheduling to ensure smooth workflow.
- Trained and supervised team of 10 associates to enhance customer service expertise within paint department.
- Provided expert advice to customers on paint selection, color matching and application techniques.
- Handled customer inquiries, complaints and returns in a professional and timely manner.
- Monitored inventory levels, placed orders with suppliers, and conducted regular stock checks to prevent stock outages.
- Developed and implemented merchandising strategies to optimize product placement and drive sales.
- Conducted performance evaluations, provided feedback and identified training needs for departmental staff.
- Developed training program on OSHA safety regulations and procedures, ensuring staff compliance in handling hazardous materials.
- Monitored use of the store power equipment and coached employees on safe operation behaviors and lifting techniques.
Logistics Manager
Peloton
New York
10.2014 - 08.2018
- Developed transportation plans to optimize routes and reduce shipping costs.
- Coordinated inventory management and warehouse logistics for efficient distribution.
- Managed daily dispatch operations and rerouted schedules to address weather-related service disruptions.
- Monitored daily operations and documented service delays and operational losses to identify trends.
- Managed fleet reports and processed data to track driver activities in computer systems.
- Trained staff on best practices for safety and compliance in logistics operations.
- Collaborated with managers and supervisors from internal departments concerning accidents and safety incidents.
CDI Specialist
Raymour & Flannigan
New York
06.2010 - 08.2014
- Developed and implemented documentation standards, processes, and training programs for furniture-related documentation to enhance operational efficiency.
- Coordinated logistics distribution plans for materials, ensuring timely deliveries and product availability by overseeing scheduling and transfers between locations.
- Executed mechanical and structural repairs on various furniture pieces to restore functionality and appearance.
- Promoted safety awareness and upheld cleanliness standards, fostering a secure work environment in alignment with company safety protocols.
- Reconciled inventory records to ensure a comprehensive and precise count.
Supervisor
Sysco Foods
01.2007 - 05.2010
- Oversee day-to-day operations within the food distribution facility, ensuring timely and accurate processing of orders and shipments.
- Supervised daily work activities, ensuring safety of employees in receiving, replenishing, and storing inbound product across all warehouse functions.
- Enforced safety protocols and regulations to maintain a safe working environment for all employees.
- Prepared work schedules and managed labor hours to align with operational needs.
- Monitored departmental expenses and managed consumable supplies to maintain budget compliance.
- Implemented food safety policies and standard operating procedures to ensure compliance with legal and quality standards.
Education
High School Diploma - General Studies
Central Islip High School
Skills
- Daily living assistance
- Client care
- Behavioral support
- Support coordination
- Safety and compliance oversight
- Team collaboration
- Exceptional communication
- Time-management skills
- Detail-oriented multitasking
- Resource allocation
- Report analysis
- Customer service and interpersonal skills
- Independent and team player
- Strategy implementation
Certification
- Certified Fork Lift Operator
- Automatic Pallet Operator
- Certification in Production and Inventory Management (CPIM)
- CPR Certification
- AMAT Certification
- Security License
Timeline
Direct Support Professional
People's Arc of Suffolk
10.2025 - Current
Area Manager
Savers
01.2025 - Current
Fulfillment Manager
Macy’s
10.2020 - 12.2024
Paint Department Supervisor
Lowe’s Home Improvement
09.2018 - 10.2021
Logistics Manager
Peloton
10.2014 - 08.2018
CDI Specialist
Raymour & Flannigan
06.2010 - 08.2014
Supervisor
Sysco Foods
01.2007 - 05.2010
High School Diploma - General Studies
Central Islip High School