Cindy Hernandez
Los Angeles,CA
Summary
"As a Licensed Vocational Nurse with 7 years of experience as a medical assistant, I have developed strong skills in managing both clinical and administrative tasks to improve patient satisfaction. I’m well-versed in medical registration processes, which allows me to streamline client onboarding and ensure smooth service delivery. Known for providing high-quality care through collaboration and a focus on exceptional customer service, I’m eager to apply my skills in a dynamic healthcare environment to help improve patient outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Cedar's Sinai
Beverly Hills, CA
08.2022 - Current
- EMR-EPIC
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Administered injections as directed by the physician.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Performed venipuncture by using vacuum tubes, syringes, or butterfly venipuncture methods.
- Conducted EKGs requested by the physician.
- Assisted with verge to ensure timely removal of expired medical supplies.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Ear lavage
- Process injectable referrals to Cedar's injection center.
- Assist with patient messages and telephone calls.
Medical Assistant
Premier Medical Center
N.Hollywood, CA
11.2020 - Current
- EMR Experience (Practice Fusion)
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
- Scheduled appointments for patients via phone and in person
- Administered rapid tests for COVID and strep to help clinical staff assess conditions
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs
- Process any send out labs to the correct laboratory
- Perform venipunctures and injections more than 20 times a day
- Worked closely with physicians to perform necessary testing such as 10 Lead EKG, Spirometry, Flu Test, Rapid Strep Test, urinalysis in a safe and timely matter
- Prioritize safe keeping and sanitary patient rooms
- Prep room and patients for exams and medical procedures
- Assist doctor with medical procedure as needed
- Provide operator assistance and aid with scanning medical records and faxes along with peer to peer communication
Medical Assistant
Gilberto Gomez Chiropractor
Los Angeles, CA
02.2020 - 11.2020
- EMR experience
- Make a new file for new patient's on Chiro (EMR)
- Make a new hard copy file for new patients
- Answer phones
- Take detailed phone messages
- Help patient's fill out paperwork/check all paperwork is signed and complete
- Send out referrals to patient's attorneys
- Check patient's temperature when they walk in (COVID-19)
- Schedule patient's appointments for X-rays, Orthopedic facilities and Imaging facilities
- Request patient's medical records
- Managed both clinical and administrative duties in a medical office setting
- Maintained a clean and organized work area with adequate supplies and reagents
- Inventory tracking
- Assist doctor with PQME exams
- Assist transcriber with PQME reports
Medical Assistant
Premier Wound Care of Los Angeles
Los Angeles, CA
09.2018 - 02.2020
- EMR experience
- Send out referrals to patient's insurance
- Check patient's glucose, temperature, blood pressure
- Verify patient's insurance and IPA
- Fax requests for patient's medical records
- Schedule appointments
- Managed both clinical and administrative duties in a medical office setting
- Maintained a clean and organized work area with adequate supplies and reagents
- Cleaned and disinfected chairs and equipment according to facility policy
- Communicated with patients by phone and via written correspondence
- Ordered transportation for patients through their insurance
- Assist patient to get on and off the gurney
- Assist nurse with wound care, measurement of wound, and take pictures of wound
Phlebotomist
Lakewood Regional Medical Center
Lakewood, CA
05.2018 - 06.2018
- Identify patient's name with lab order
- Performed venipunctures and skin punctures to obtain blood samples for laboratory testing
- Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods
- Processed blood specimens and prepared them for analysis in the laboratory
- Carefully followed all safety procedures during phlebotomy work
- Collected, labeled and stored lab samples according to laboratory specifications
- Dispose of contaminated sharps in accordance with applicable laws, standards and policy
Education
Licensed Vocational Nurse -
American Career College
CA06-2025
Medical Assistant Certificate -
Maric College
06.2005
Skills
- Biohazard waste disposal
- Sanitation and sterilization
- HIPAA
- Broad medical terminology knowledge
- Multitasking and Prioritization
- Updating Medical Records
- Medication Administration
- Wound Care and Irrigation
- Appointment Scheduling
- Coordinating Drug Refills
- Cleaning and Sanitizing
- Routine Laboratory Testing
- Professional Bedside Manner
- Treatment Room Preparation
- Cleaning and Organizing
- Operating EKG Equipment
- Blood and Tissue Collection
- Examination Preparation
- Multi-line Telephone System Operation
- Procedure Assistance
- Understands Medical Procedures
- Venipuncture and Phlebotomy
- Venipuncture techniques
- Injection administration
- Reliable team player
- CPR certified
- EKG administration
- Electronic health records
Languages
Spanish, Native/Bilingual
Certification
- IV certification-In progress
- CPR
Languages
Spanish
Native/ Bilingual
Timeline
Medical Assistant
Cedar's Sinai
08.2022 - Current
Medical Assistant
Premier Medical Center
11.2020 - Current
Medical Assistant
Gilberto Gomez Chiropractor
02.2020 - 11.2020
Medical Assistant
Premier Wound Care of Los Angeles
09.2018 - 02.2020
Phlebotomist
Lakewood Regional Medical Center
05.2018 - 06.2018
Licensed Vocational Nurse -
American Career College
Medical Assistant Certificate -
Maric College
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