Liliana Blanco
Ocala,FL
Summary
Dedicated Medical Assistant with strong technical, clerical, and patient support skills. Demonstrated ability to effectively communicate with patients and staff. In-depth knowledge of medical sector and regulatory obligations. Motivated to provide seamless healthcare experience to patients by measuring vitals, drawing blood samples, and preparing treatment rooms.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Medica One Health
Pembroke Pines, FL
07.2023 - Current
- Assessed patient's condition and determined appropriate course of intravenous therapy.
- Monitored patients for signs and symptoms of adverse reactions to medication or treatments.
- Instructed patients on proper care, use, and disposal of equipment used in intravenous therapy.
- Developed and implemented individualized plans of care based on assessment results.
- Administered prescribed medications via intravenous injection or infusion techniques.
- Performed venipuncture procedures to obtain blood samples for laboratory testing.
- Prepared, maintained, and operated a variety of medical equipment related to intravenous therapy.
- Provided education regarding the indications, contraindications, risks, benefits, side effects, and potential complications associated with various types of intravenous therapies.
- Maintained accurate documentation related to patients' IV therapy treatments.
- Collaborated with other healthcare professionals to coordinate comprehensive patient care.
- Ordered necessary supplies for delivery of safe intravenous therapy services.
- Managed multiple cases simultaneously while ensuring high-quality care was provided.
- Administered injections, medications and treatments as directed by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Inspected equipment to ensure proper working order prior to use on patients.
- Organized patient charts before each day's clinic sessions began.
- Collected samples from patients for laboratory testing purposes.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
Clinical Research Coordinator
MedBio Trials LLC
Miami, FL
03.2023 - 07.2023
- Kept patient care protocols and clinical trial operations in compliance.
- Assessed records of each patient, reviewed databases and checked referrals to locate potential research study participants.
- Collected, processed and delivered specimens from trial participants.
- Adhered to standards in areas involving data collection, research protocols and regulatory reporting.
- Collaborated with sponsors and investigators to carry out efficient and fully compliant research trials.
- Organized, analyzed and modeled study data.
- Monitored subject enrollment and tracked dropout details.
- Took vital signs and collected medical histories as part of study protocols.
- Gathered and reviewed study data.
- Assisted with customer requests and answered questions to improve satisfaction.
- Planned and completed group projects, working smoothly with others.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Understood and followed oral and written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Placed orders for medications to be used in studies.
- Educated participants on studies and anticipated outcomes.
- Conducted screening interviews to determine eligibility of possible subjects.
Medical Assistant
Dr. Rafael Abreu, Md.
Hialeah, FL
09.2022 - 04.2023
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Cleaned and maintained medical equipment following procedures and standards.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Responded to patient callbacks and phone-in prescription refill requests.
- Measured vital signs and took medical histories to prepare patients for examination.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Phlebotomist Technician
Doctor's Clinical Lab
Doral, FL
09.2022 - 03.2023
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Verified collection orders and communicated discrepancies to nurses.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Prepared and packaged specimens for courier transport.
- Identified patients using proper procedures prior to specimen collection.
- Transported specimens following established protocol for temperature and light.
Medical Doctor
MINSAP
Havana, Cuba
07.2016 - 06.2021
- Reviewed patient history and conducted physical examinations to determine diagnosis and treatment plan.
- Ordered laboratory tests and imaging scans to complete further investigations.
- Advised patients and community members on topics concerning diet, activity and disease prevention.
- Monitored patients with acute conditions for changes, improvements or need for intervention.
- Monitored treatment regimens to determine efficacy and adjusted according to results achieved.
- Explained procedures and discussed test results or prescribed treatments with patients.
- Provided patient diagnosis, test evaluation and treatment under strict time constraints.
- Utilized superior interpersonal skills to establish rapport and place patients at ease in stressful situations.
- Recorded patients' medical history, vital statistics and test results in electronic medical records.
- Prescribed, administered and dispensed medication in accordance with state and federal statutes.
- Evaluated effectiveness of current care methods and procedures to suggest additional improvements.
- Assessed notes by nursing staff for accuracy, completion, services rendered and patient responses.
- Directed and coordinated patient care activities of nursing and support staff.
- Maintained strict patient privacy and confidential patient information, taking care to meet HIPAA guidelines and statutes for data security.
- Collaborated with other healthcare professionals to provide comprehensive patient care.
- Referred patients to medical specialists, social services or other necessary resources.
- Prescribed medications or treatment regimens to address patient conditions.
- Admitted patients for hospital stays.
- Analyzed records, exam data and test results to inform diagnoses.
- Managed ongoing care of patients with chronic issues of varying severity and treatment requirements.
- Met with patients to determine specific medication, treatment and recovery needs.
- Diagnosed patients and administered medications on strict schedules.
- Discussed histories and current symptoms or complaints with every patient.
- Consulted on outside cases with generalists and specialists needing specific expertise.
- Worked with patients and families to design care plans.
- Updated charts with latest information, test results and differential diagnoses.
- Immunized patients to reduce transmission of preventable diseases.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Directed and delegated workflow of nurses and residents.
Education
Basic Life Support - CPR And AED
American Hearth Association
Plantation, FL06.2023
CITI Good Clinical Practice - Clinical Laboratory Assisting
CITI
101 NE 3rd Avenue, Suite 320, Fort Lauderdale, Fl 03.2023
Registered Phlebotomy Technician - Healthcare Professional
Solidaridad Sin Fronteras
300 E 1st Avenue #101, Hialeah, Fl, 3301009.2022
Registered Medical Assistant-RMA - Healthcare Professional
Solidaridad Sin Fronteras
300 E 1st Avenue #101, Hialeah, Fl 3301009.2022
M.D. - General Medicine
Universidad De Ciencias Medicas Del Este, Habana.
Guines, Havana, Cuba07.2016
Skills
- Precision in Sterilization Practices
- Knowledge of Medical Procedures
- Phlebotomy Proficiency
- Patient Hygiene Support
- HIPAA Regulatory Knowledge
- Wound Treatment Techniques
- Grooming and Bathing Assistance
- Advanced Anatomy Knowledge
- Inventory and Supply Management
- Routine Laboratory Testing
- Blood and Tissue Collection
- Supply Management
- Patient Relations
- Clear Communication
- Medication Administration
- Cleaning and Sanitizing
- Updating Medical Records
- Operating EKG Equipment
- Appointment Scheduling
- Treatment Room Preparation
- Wound Care
- Coordinating Drug Refills
- Diagnostic Testing
- Multitasking and Prioritization
- Multi-line Telephone System Operation
- Critical Thinking
- Time Management
- Check-In and Check-Out Procedures
- Cleaning and Organizing
- Examination Preparation
- Problem Anticipation and Resolution
- Dictation and Transcription
- Biohazard Waste Disposal
- Stress Management
- Proper Storage Procedures
- Sharps Disposal
- Sanitation and Sterilization
- Manual and Finger Dexterity
- Drawing Blood
- Butterfly Venipuncture
- Vacuum Tube and Syringe Use
- Peak and Trough Tests
- Electronic Medical Record Software
- Instrument Sterilization
- Biohazard Policy Compliance
- Hemoglobin Testing
- Sample Processing
- Glucose Tolerance Testing
- Fluid Management
- Laboratory Results Management
- Specimen Handling
- Case Report Management
- Research Experience
- Scheduling Proficiency
- Basic Math
- Data Management
- Active Listening
- Fluent in Spanish
- Computer Skills
- Good Work Ethic
- Scientific Terminology
- CPR Certified
- Calm Under Pressure
- Facility Inspection
- Decision Making
- Teamwork and Collaboration
- Policy Enforcement
- Crisis Management
- Hazard Detection
- First Aid and CPR
- Safety Procedures
- Injury Risk Management
- Effective Client Engagement
- Team Collaboration
- Emergency Response
- Effective Work Organization
- Water Rescue Procedures
- Terrain Rescue Procedures
- Patron Support
Certification
- Registered Medical Assistant (RMA), Healthcare Professionals Registry of the United States- 2022
- Registered Phlebotomy Technician (RPT), Healthcare Professionals Registry of the United States- 2022
- Medidata Classic Rave EDC Essentials for Clinical Research Coordinators, Medidata ACADEMY- 2023.
- Transporting Dangerous Good Training, ASCLS P.A.C.E Certified of Attendance. Mayo Clinic Laboratories- 2023.
- CITI Good Clinical Practice, CITI PROGRAM- 2023
- Doctor in Medicine, Medicine School, San Jose, Havana, Cuba- 2016
- Certified Basic Life Support(CPR and AED), American Heart Association - 2023
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Medical Assistant
Medica One Health
07.2023 - Current
Clinical Research Coordinator
MedBio Trials LLC
03.2023 - 07.2023
Medical Assistant
Dr. Rafael Abreu, Md.
09.2022 - 04.2023
Phlebotomist Technician
Doctor's Clinical Lab
09.2022 - 03.2023
Medical Doctor
MINSAP
07.2016 - 06.2021
Basic Life Support - CPR And AED
American Hearth Association
CITI Good Clinical Practice - Clinical Laboratory Assisting
CITI
Registered Phlebotomy Technician - Healthcare Professional
Solidaridad Sin Fronteras
Registered Medical Assistant-RMA - Healthcare Professional
Solidaridad Sin Fronteras
M.D. - General Medicine
Universidad De Ciencias Medicas Del Este, Habana.