Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cindy Hyles

Indio,CA

Summary

Dedicated and hardworking professional with 20+ years' experience working in the food and beverage industry. Exceptionally skilled at providing the best customer services to customers to ensure recurring business.

Overview

32
32
years of professional experience

Work History

Produce Team Member

Whole Foods Market Inc
10.2021 - Current
  • Enhanced customer satisfaction by providing exceptional service and product knowledge.
  • Strengthened relationships with suppliers through open communication channels, ensuring timely delivery of high-quality produce items on a consistent basis.
  • Handled customer inquiries professionally, offering solutions that enhanced their shopping experience.
  • Assisted customers with special requests, ensuring their needs were met promptly and accurately.
  • Streamlined produce department operations for increased efficiency and productivity.

Bakery Server

Wal-Mart
09.2013 - 05.2014
  • Greet customers as they arrive at the deli counter / section and inquire into their purpose of visit
  • Provide information regarding available deli items such as meats and cheeses
  • Educate customers about the contents and cuts of various deli items
  • Make sandwiches and salads from deli items according to customers' instructions
  • Pick and pack chosen items and ring them up in the POS system
  • Process cash and credit and debit card transactions and tender change and receipt
  • Ascertain that sufficient supply of deli items is displayed in cases
  • Order deli items low in stock and receive and store them appropriately
  • Handle maintenance and rotation of deli items to avoid spoilage and damage
  • Prepare deli products by cutting, slicing and cubing them according to provided instructions
  • Pack ready to sell deli products in proper containers and place them aesthetically in glass display cases
  • Label packed items with type and pricing information
  • Ascertain that display cases, counters, utensils and surrounding areas are kept clean and sanitized
  • Handle signage and displays of available merchandise and ensure that it is updated as needed.

Banquet Server

JW Marriott Desert Springs Resort & Spa
09.2004 - 08.2013
  • Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order
  • Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Ensure courses are cleared and tables are properly crumbed
  • Respond to and try to fulfill any special banquet event arrangements
  • Replenish buffet items to ensure consistency and freshness in presentation
  • Monitor tableware to ensure it is presentable to guests
  • Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas
  • Bus tables by removing and separating tableware, plateware, glassware, and flatware.

Lead Cake Decorator

Ralphs Grocery Co.
01.1993 - 01.2003
  • Administer and ensure optimal level of customer satisfaction and facilitate work by providing surprises
  • Manage and apply creativity into decoration of cakes, tarts, pastries and other special orders
  • Perform all finishing, labeling of cakes and date all products including cake and pastries
  • Prepare non-prepared tart mixtures and mixes as required.

Education

General

Oxnard High School
Oxnard, CA

Skills

  • Maintaining cleanliness
  • Stock Rotation
  • Food Safety Compliance
  • Product presentation

Timeline

Produce Team Member

Whole Foods Market Inc
10.2021 - Current

Bakery Server

Wal-Mart
09.2013 - 05.2014

Banquet Server

JW Marriott Desert Springs Resort & Spa
09.2004 - 08.2013

Lead Cake Decorator

Ralphs Grocery Co.
01.1993 - 01.2003

General

Oxnard High School
Cindy Hyles