Cindy Lane
Imperial,MO
Summary
Accurate and dedicated Loan Processor evaluates financial documentation and promotes positive client interactions. Works exceptionally well in fast-paced environments driven by tight deadlines. Employs critical eye toward document details and customer information to avoid errors and promote efficiency.
Knowledgeable and efficient professional with extensive experience in financial industry. Prepares detailed client financial information to meet strict government and state regulations. Possesses comprehensive knowledge of conventional and government loan programs to fulfill customer needs. Highly skilled Loan Specialist with expertise in data accuracy and security. Hardworking professional with over 24 years of assisting clients, scheduling payments and reviewing credit histories. Knowledgeable in all credit procedures.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
40
40
years of professional experience
Work History
Loan Processor
Das Acquisition CO LLC
01.2006 - 07.2024
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
Loan Processor
Paramount Mortgage
06.2002 - 01.2006
- Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
- Handled any conditions sent from underwriting departments.
- Contributed to the success of the mortgage team by providing essential support in the areas of loan documentation review, data entry, and client communication.
Supervisor
Mortgage Information Source
06.1995 - 06.2002
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Data Entry
CBC Credit Services
06.1984 - 06.1995
- Reduced invoice errors with thorough data entry and verification procedures.
- Streamlined procedures for data entry, leading to improved accuracy in policy documentation.
- Reduced data entry errors with thorough quality control checks and timely corrections.
- Increased accuracy in financial data entry, maintaining detailed records of transactions.
Education
High School Diploma -
Oakville Sr. High School
St Louis, MO05.1984
Skills
- Processing procedures
- Pipeline Management
- Document Review
- Appraisal review
- Financial document review
- Information Verification
- Residential mortgage lending regulations
- Title Examination
- Customer Communication
- Employment Verification
- Mortgage Loan Processing
Timeline
Loan Processor
Das Acquisition CO LLC
01.2006 - 07.2024
Loan Processor
Paramount Mortgage
06.2002 - 01.2006
Supervisor
Mortgage Information Source
06.1995 - 06.2002
Data Entry
CBC Credit Services
06.1984 - 06.1995
High School Diploma -
Oakville Sr. High School
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