Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cindy Lemus

Rocky Mount,NC

Summary

Driven professional with proven expertise in customer service and computer skills, honed at RemyMenendezLLC and The Prime Smokehouse. Excelled in enhancing guest satisfaction and streamlining operations, demonstrating exceptional time management and multitasking abilities. Achieved significant improvements in team communication and operational efficiency, showcasing a commitment to excellence and results.

Overview

3
3
years of professional experience

Work History

Assistant

RemyMenendezLLC
03.2022 - Current
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Greeted guests in with friendliness and professionalism.
  • Assisted manager in all aspects of business operations.
  • Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.

Hostess

The Prime Smokehouse
10.2023 - 12.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.

Education

Associate Degree in Nursing - Nursing

Edgecombe Community College
Tarboro, NC
12.2026

High School Diploma -

North East Preparatory School
Tarboro, NC
05.2023

Skills

    Time Management

    Computer Skills

    Customer Service

    Effective Multitasking

    Cleaning and sanitation

    Guest Engagement

    Service prioritization

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Hostess

The Prime Smokehouse
10.2023 - 12.2023

Assistant

RemyMenendezLLC
03.2022 - Current

Associate Degree in Nursing - Nursing

Edgecombe Community College

High School Diploma -

North East Preparatory School

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Cindy Lemus