Cindy Lo
Elmhurst,NY
Summary
Friendly and dependable person with good communication skills and a strong work ethic. I work well with others and am comfortable in busy, fast-paced environments. I enjoy helping customers and making sure they have a positive experience. I am also a quick learner, adaptable, and always willing to help wherever needed. I'm open to learning new things and gaining more experience.
Overview
5
5
years of professional experience
Work History
Barista/Manager on Duty
Grey Cafe
Flushing, NY
06.2023 - 03.2026
- Managed shift operations including opening/closing procedures
- Trained and supervised employees during daily shifts.
- Coordinated scheduling, managed inventory, and upheld store cleanliness to support daily operations.
- Prepared coffee, espresso drinks, teas, and food orders in a fast orderly manner café.
- Delivered friendly customer service and handled customer questions and concerns to the best of my ability.
- Ensured cleanliness and organization of cafe workspace and equipment for optimal customer experience.
- Managed cash register operations to ensure accurate transactions.
- Delegated tasks appropriately amongst team members according to individual skillsets.
- Operated espresso machines and brewing equipment efficiently.
Bartender
Signal
Flushing, New York
07.2023 - 09.2023
- Prepared and served a variety of cocktails and beverages to customers.
- Assisted customers with drink selections and provided friendly service.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Collaborated with kitchen staff to coordinate food and drink orders efficiently.
Hostess
Bangkok Avenue
Little Neck, New York
09.2021 - 02.2023
- Greeted and assisted customers to the best of my abilities.
- Handled reservations and walk-in guests with professionalism and courtesy.
- Took takeout orders, Uber eats, grub hub, door dash and online website orders.
- Assisted servers in bussing tables when needed during busy periods.
- Assisted in preparing the restaurant for opening and closing shifts.
- Cleaned and kept the host stand organized.
- Did some light cleaning duties, such as wiping down tables or sweeping floors.
Hostess
Tong
Brooklyn, New York
07.2021 - 10.2021
- Greeted guests warmly and managed seating arrangements efficiently.
- Handled reservations and phone orders.
- Cleaned tables and helped with closing at the end of the day.
- Helped servers when it got busy so they could focus on the customers.
Education
High School Diploma -
Benjamin N. Cardozo High School
Bayside, NY08-2023
Skills
- Exceptional customer service
- Good at multitasking
- Good with time management and organization
- Adaptable in Fast-Paced and Demanding Environments
- Ability to Work Effectively in Diverse Teams
- Hardworking and quick learner, easy to adapt to any working environment
- Willing to learn
- Fluent in Cantonese
- Conversant in Mandarin
Timeline
Bartender
Signal
07.2023 - 09.2023
Barista/Manager on Duty
Grey Cafe
06.2023 - 03.2026
Hostess
Bangkok Avenue
09.2021 - 02.2023
Hostess
Tong
07.2021 - 10.2021
High School Diploma -
Benjamin N. Cardozo High School