Megan Dunnam
Prosper,Texas
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Barista/Manager on Duty
Snug On The Square
12.2022 - Current
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Babysitting
Neighborhood Families
01.2020 - Current
- Communicated positively with children and guardians.
- Assisted children with homework assignments and special projects across different subjects.
- Established and maintained safe play environment for children.
- Engaged with children on individual basis to build positive relationships.
Education
No Degree - .
Prosper High School
Prosper, TX05.2025
Skills
- Communication skills; verbal and written communication, active listening, and the ability to clearly and effectively convey information
- Interpersonal skills; maintaining a positive outlook in all interactions, as well as building harmony and empathy
- Data Entry; accurate and efficient data entry skills for updating client information, recording messages, and managing databases
- Front Desk Operations; familiarity with the front desk area, including greeting customers and ensuring them a welcoming environment
Projects
Volunteer - Collin County Animal Shelter
- Assisted in bathing, grooming animals directly
- Answered phone calls to help customers digitally
- Organized schedules, appointments, adoptions, and other additions and changes on the agenda
Timeline
Barista/Manager on Duty
Snug On The Square
12.2022 - Current
Babysitting
Neighborhood Families
01.2020 - Current
No Degree - .
Prosper High School
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