Microsoft Office Suite
Cindy McElroy
Client Service Consultant
Gilbert,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Quality Assurance Specialist
Paragon Vision Sciences
03.2022 - Current
- Supported lean manufacturing initiatives through consistent monitoring of waste reduction measures during routine inspections.
- Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
- Completed precise measurements using special tools.
- Performed visual inspections and non-destructive tests where appropriate.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Updated quality control records and reports.
- Operated and maintained testing equipment.
- Provided feedback to production team regarding product quality.
- Followed standard operating procedures for inspections and tests.
- Recorded inspection and test results on data sheets.
- Followed safety protocols while handling hazardous materials.
- Performed routine maintenance and calibration on testing equipment.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
Maintenance Planner and Inventory Specialist
Bimbo® Bakeries USA
12.2013 - 02.2018
- Reduced downtime for critical assets by developing and implementing comprehensive maintenance plans.
- Enhanced asset life cycle with thorough analysis of equipment history, failure modes, and cost factors.
- Improved equipment uptime by diligently scheduling and coordinating preventive maintenance tasks.
- Coordinated with vendors and suppliers to ensure timely delivery of spare parts, minimizing delays in repairs.
- Collaborated with cross-functional teams to develop strategies for continuous improvement in plant operations.
- Established strong communication channels between departments, streamlining coordination efforts during scheduled shutdowns or emergencies.
- Created detailed work orders specifying required tasks, materials, tools, and resources for efficient execution by technicians.
- Managed inventory levels effectively, ensuring optimal stock availability for essential maintenance items.
- Championed a culture of reliability within the organization by promoting proactive approaches towards equipment care rather than reactive fixes.
- Oversaw equipment and parts inventory and tracked shipments to reduce stock shortages.
- Tracked maintenance activity using SOMAX and MAXIMO software to confirm compliance with industry requirements.
Customer Service Representative
Norm Thompson Outfitters
10.2005 - 01.2008
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Associate of Arts - Bioscience Tech And Solar Voltaic Manufacturing
Portland Community College
Portland, OR 05.2001 -
Skills
Detail Oriented
undefinedSoftware
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Timeline
Quality Assurance Specialist
Paragon Vision Sciences
03.2022 - Current
Maintenance Planner and Inventory Specialist
Bimbo® Bakeries USA
12.2013 - 02.2018
Customer Service Representative
Norm Thompson Outfitters
10.2005 - 01.2008
Associate of Arts - Bioscience Tech And Solar Voltaic Manufacturing
Portland Community College
05.2001 -
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