Cindy Mendoza
Glendale,CA
Overview
9
9
years of professional experience
1
1
Certification
Work History
Veterinary Receptionist
Animal Medical Hospital
11.2022 - Current
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.
- Improved client retention by providing exceptional customer service to pet owners in person and over the phone.
- Assisted in training new staff members on reception procedures and software systems, contributing to overall team success.
- Entered data from pet records and office visits into computer system.
- Contributed to positive work environment through excellent teamwork and collaboration with staff members.
Cake Decorator
Baskin-Robbins
04.2020 - 12.2022
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Expanded the bakery''s offerings by introducing various frosting techniques, leading to more diverse product options for customers.
- Prepared special creams and frostings for cakes and other dessert specialties.
Cake Decorator/Baker
Vons
01.2019 - 08.2020
- Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
- Packaged and priced each product according to company pricing procedures.
- Managed material inventory and ordered new materials when needed.
Cake Decorator/Baker
Portos Bakery & Cafe
06.2017 - 08.2019
- Designed specialty cakes for weddings, birthdays, and graduations.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Prepared frostings and other toppings for cakes and pastries.
Sales Associate
Sears Holdings
03.2016 - 05.2017
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Solved customer challenges by offering relevant products and services.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Cook
Savoy Catering
06.2015 - 02.2017
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Cook
Vibiana
01.2015 - 12.2016
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Prep Cook
Jonathan Club
06.2015 - 06.2016
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
Education
Associate of Arts - Graphic Design
Arizona State University-Tempe
Tempe, AZ06.2027
Certified in Professional Baking -
The Art Institutes
North Hollywood, CA06.2018
Skills
- Food Safety
- Food Preparation
- Cake Decorating
- Catering
- Retail sales
- Serving
- Customer service
- Teamwork and Collaboration
- Telephone Etiquette
- Relationship Building
Certification
- ServSafe
- Professional Baking
- Food Handler Certification
Awards
- Careers Through Culinary Arts Scholarship
- Deborah Greenwood Scholarship
- Academy Of Culinary Education Full Tuition Scholarship
Timeline
Veterinary Receptionist
Animal Medical Hospital
11.2022 - Current
Cake Decorator
Baskin-Robbins
04.2020 - 12.2022
Cake Decorator/Baker
Vons
01.2019 - 08.2020
Cake Decorator/Baker
Portos Bakery & Cafe
06.2017 - 08.2019
Sales Associate
Sears Holdings
03.2016 - 05.2017
Cook
Savoy Catering
06.2015 - 02.2017
Prep Cook
Jonathan Club
06.2015 - 06.2016
Cook
Vibiana
01.2015 - 12.2016
Associate of Arts - Graphic Design
Arizona State University-Tempe
Certified in Professional Baking -
The Art Institutes
Similar Profiles
Kayleigh DangeloKayleigh Dangelo
Vet technician at Animal Medical HospitalVet technician at Animal Medical Hospital
Meghan DakinsMeghan Dakins
Veterinary Assistant at Animal Medical HospitalVeterinary Assistant at Animal Medical Hospital
Emily McDanielEmily McDaniel
Client Service Representative at Animal Medical HospitalClient Service Representative at Animal Medical Hospital
Kaia Bentall-JensenKaia Bentall-Jensen
Veterinarian Assistant/Volunteer at Animal Medical HospitalVeterinarian Assistant/Volunteer at Animal Medical Hospital
Hasmik SimonyanHasmik Simonyan
Front Desk Coordinator at Broadway Imaging CenterFront Desk Coordinator at Broadway Imaging Center