Cindy Miller Charles
Louisville,KY
Summary
I'm an active and adaptable staff leader with a motivational approach and upbeat nature. I would like to get back into the workforce part time and, after talking with a couple of friends who volunteer at Kentucky Performing Arts, I know this would be a perfect fit for me. I have experience managing staff and working with the public, and believe my years in sales and customer service would be an asset in this position. Thank you for the consideration.
Overview
12
12
years of professional experience
Work History
Sales Representative
Action Equipment
02.2016 - 11.2020
- Exceeded monthly and quarterly sales goals.
- Met existing customers to receive current services and expand sales opportunities.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Developed, maintained and utilized diverse client base.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Regional Director
Coverall Health Based Cleaning
02.2009 - 02.2016
- Monitored staff performance by actively engaging in and observing day-to-day activities.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Attended weekly meetings to discuss and optimize strategies.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
Associates Degree in Real Estate -
Richland Community College
Dallas, TXAssociates Degree in Marketing/Merchandising - undefined
Bauder College
Atlanta, GASkills
- Staff oversight and development
- Relationship Building
- Customer Satisfaction
- Records management
- Process improvement
- Sales planning
- Meetings and presentations
- Client relationships
Timeline
Sales Representative
Action Equipment
02.2016 - 11.2020
Regional Director
Coverall Health Based Cleaning
02.2009 - 02.2016
Associates Degree in Real Estate -
Richland Community College
Associates Degree in Marketing/Merchandising - undefined
Bauder College
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