Cindy Orzel

• Manages high-value accounts with exceptional attention to detail, ensuring all deliverables met or exceeded expectations.
• Identifies potential risks within accounts, implementing preemptive measures to mitigate negative impacts on business operations.
• Collaborates with cross-functional teams to optimize account performance and client satisfaction.
• Manages Eligibility Verification and review of authorizations.
• Experienced billing Medicaid in many states.
• Monthly Accounts Receivable reporting, census revenue and trends, and percentage collections
• Assure all residents have a proper payer source and residents authorizations are up to date.
• Completes routine and complex account updates to resolve problems.
• Resolves complex billing and payment issues for balanced, accurate accounts.
• Reviewes account activity to assess financial status and evaluate discrepancies.

Launched aquatic therapy business from ground up. Provides leadership and training to team members and therapists. Operates and leads financial decisions to ensure company's success. Manages insurance referrals (MCR part B) and physicians scripts. Hires therapists and assist with patient scheduling ensuring client satisfaction.

Applied interdisciplinary approach to diagnose and treat speech and language issues in adults in Assisted Livings. Focused on client center treatments to increase speech and language communication and skills for daily living. Full knowledge of MCR rules and regulations. Constant involvement with physicians and nursing staff.

Provided leadership and training to team members. Communicated with facility administration and staff to provide the best services. Focused on client center treatments to increase speech and and language communication and skills for daily living. Evaluate,planned,and d/c for patient's in the rehab center.