Cindy Osburn
Selma,AL
Summary
Im very detail oriented and a fast hands on learner. Im good at multitasking and I take pride in my work skills. I enjoy learning new things and am always willing to go the extra mile to get the job done.
Overview
22
22
years of professional experience
Work History
Housekeeper/Inspector
Goin Coastal Beach Service
Gulf Shores, AL
04.2021 - Current
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Scrubbed kitchen appliances, countertops and fixtures.
- Responded to requests from guests regarding housekeeping needs.
- Disinfected telephones, light switches and other frequently touched objects.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Returned rooms to occupant-ready status to satisfy future guests.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Inspected guest rooms after cleaning to ensure they were presentable.
Manager
Sundays Tanning Salon
Selma, AL
08.2010 - 01.2017
- Managed daily salon operations, including scheduling appointments, customer service, and staff management.
- Developed policies and procedures to ensure customer satisfaction and safety standards were met.
- Organized promotional events to attract new customers and increase sales.
- Understood operations of each service area, helped during busy times and stayed current with work processes.
- Inspected work areas and operating equipment and confirmed cleanliness and maintenance.
- Scheduled employees and oversaw customer appointment calendar.
- Placed inventory orders, monitored shelf stock and tracked expenses.
- Resolved customer complaints in a timely manner while maintaining positive relationships with clients.
Medical Receptionist
Dr Cyriac Madathikunnel
Selma, AL
06.2007 - 04.2010
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Performed data entry tasks related to billing and collections procedures.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Compiled and coded patient information or data in appropriate computer system.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Greeted each patient pleasantly and offered desk sheet for easy sign-in.
Medical Assistant
Dr. Farouq Qureshi
Selma, AL
03.2003 - 06.2007
- Prepared treatment rooms for patient examinations.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Filed insurance claims forms in accordance with applicable regulations.
- Inspected equipment to ensure proper working order prior to use on patients.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Documented notes during patient visits.
- Changed dressings on wounds to prevent infection and check for healing.
- Organized patient charts before each day's clinic sessions began.
Machine Operator Packer
Phillies Cigar
Selma, AL
09.2001 - 03.2003
- Minimized waste and lag times by maintaining orderly and clean work area and equipment.
- Sorted, graded and weighed products, verifying and adjusting products to meet specifications.
- Followed safety procedures while operating machinery and wearing appropriate personal protective equipment.
- Inspected product on lines for conformance to predetermined quality specifications.
- Adhered strictly to standard operating procedures while operating machinery.
- Restocked packaging items and tracked boxes, tape and fill materials from inventory.
- Adjusted machine components and pressure to support product processing.
- Supplied materials to feeding devices, spindles or hoppers and unloaded completed packaged products.
- Conducted pre-shift inspections of machine components before beginning each shift.
- Cleared machine jams to reset malfunctions for production line.
Education
CNA Certification - Nursing Assistant
Wallace Community Collage
Selma Al05-1998
High School Diploma -
Meadowview Christian School
Selma Al05-1997
Skills
- Laundry Management
- Supply Inventory Management
- Customer-Oriented
- Teamwork
- Exceptional Time Management
- Strategic Planning
- Performance Evaluations
- Medical Charting
- Payment Collection
- Billing Support
- Medical Terminology
- HIPAA Compliance
- Referral Verification
- Insurance Verification
- Medical Transcription
- Records Management
- Quality Improvements
- Cleaning and Sanitation
- Workforce Management
- Data Entry
References
References available upon request.
Timeline
Housekeeper/Inspector
Goin Coastal Beach Service
04.2021 - Current
Manager
Sundays Tanning Salon
08.2010 - 01.2017
Medical Receptionist
Dr Cyriac Madathikunnel
06.2007 - 04.2010
Medical Assistant
Dr. Farouq Qureshi
03.2003 - 06.2007
Machine Operator Packer
Phillies Cigar
09.2001 - 03.2003
CNA Certification - Nursing Assistant
Wallace Community Collage
High School Diploma -
Meadowview Christian School
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