Cindy Panchoo
La Porte
Summary
Dynamic payroll and transportation professional with Gwinnett County Schools, skilled in payroll processing and data entry. Proven track record in enhancing operational efficiency and training staff. Recognized for leadership and adaptability, ensuring compliance and safety in student transport while fostering effective communication with parents and staff.
Overview
21
21
years of professional experience
Work History
Payroll Clerk
Gwinnett County Schools
08.2005 - Current
- Processed payroll for approx. 55 employees in local zone, ensuring accuracy and compliance with regulations.
- Managed employee data entry into payroll systems, maintaining confidentiality and data integrity.
- Collaborated with HR to resolve payroll discrepancies and answer employee inquiries effectively.
- Assisted in the implementation of new payroll software, enhancing operational efficiency and reporting capabilities.
- Trained junior staff on payroll procedures and system usage, fostering team development and knowledge sharing.
Transportation Clerk
Gwinnett County Schools
07.2005 - Current
- Processed transportation requests for student services efficiently.
- Managed scheduling and routing of school buses to optimize efficiency.
- Assisted in maintaining accurate records of vehicle maintenance and inspections.
- Perform clerical duties including filing, data entry, updating spreadsheets, receiving and answering correspondence and perform other duties as assigned.
- Coordinated communication between drivers, parents, and school officials effectively.
- Responsible for providing customer service to administrators and parents regarding student transportation issues.
- Place telephone calls to bus managers, supervisors, and local schools regarding emergency/crisis situations.
- Utilize various computer software programs, including Microsoft Word, STIMS, Excel, Approach, and Bus Planner.
Bus Driver/Transportation Office Clerk
Gwinnett County Schools
07.2005 - Current
- Safely operated school bus, ensuring timely transport of students to and from school.
- Conducted pre-trip and post-trip vehicle inspections to maintain safety standards.
- Managed student behavior during transit, fostering a respectful and safe environment.
- Communicated effectively with parents and school staff regarding transportation needs.
- Assisted in training new drivers on safety protocols and operational procedures.
- Adapted quickly to changing routes and schedules, demonstrating flexibility in service delivery.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
Trainer/Mentor
Gwinnett County Schools
07.2005 - Current
- Developed and delivered training programs for oncoming drivers.
- Collaborated with supervisors to implement effective teaching strategies and methodologies.
- Mentored new trainees, fostering professional growth and development within the team.
- Held monthly staff development meetings to ensure protocols were maintained.
- Implemented new guidelines when necessary.
Education
High School Diploma -
St. Croix SDA
Virgin IslandsNo Degree - Accounting
Lee College
Baytown, TXSkills
- Data entry
- Payroll processing
- Accounts payable
- Microsoft Excel proficiency
- Clean driving record
- Safety-focused
- Transporting students
- Map reading
- Adaptable to change
- Leadership qualities
- Transportation planning
- Documentation handling
Timeline
Payroll Clerk
Gwinnett County Schools
08.2005 - Current
Transportation Clerk
Gwinnett County Schools
07.2005 - Current
Bus Driver/Transportation Office Clerk
Gwinnett County Schools
07.2005 - Current
Trainer/Mentor
Gwinnett County Schools
07.2005 - Current
High School Diploma -
St. Croix SDA
No Degree - Accounting
Lee College