CINDY REYES
Hollywood,FL
Summary
Dedicated and skilled bilingual Medical Administrative Assistant with over 12 years of experience delivering exceptional administrative support in healthcare settings, ensuring the highest standards of patient care. Expertise includes both clinical and administrative functions, fostering seamless communication among healthcare teams and enhancing patient interactions. Recognized for reliability and adaptability in dynamic environments, with a strong commitment to collaboration and meeting evolving priorities. Proficient in managing medical records and executing office support tasks, contributing to overall efficiency any operations.
Overview
12
12
years of professional experience
Work History
Medical Assistant
Minars Dermatology
11.2022 - Current
- Assisted physicians with procedure and surgeries, including preparing operating room and sterilizing instruments.
- Collected and documented patient medical histories, ensuring accuracy in health records.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Performed medical records management, including filing, organizing and scanning documents.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Sales Administrative Rep.
Elhaj Custom Food Trucks, INC.
01.2021 - 07.2021
- Handled high-volume calls while collecting notes and setting up a file to customize clients' dream food truck.
- Sold numerous trucks to happy, returning customers, and received new clients from referrals.
- Maintained the work environment clean and tidy.
- Ordered office supplies, and kept files organized and up to date.
- Collected payments and deposits.
- Maintain a monthly spreadsheet in Excel with all sold trucks and trailers.
Medical Administrative Assistant
Home Health Connection, Inc.
10.2017 - 09.2020
- Answered incoming phone calls and sorted, distributed, and sent email correspondence.
- Perform HR duties, such as keeping all legal documents up to date for audits.
- Process weekly payroll.
- Trained and supervised new staff, and created weekly work schedules.
- Maintained accurate patient records using electronic health record systems, ensuring compliance with regulatory standards.
- Mentored junior staff on auditing procedures, fostering a culture of continuous learning and improvement.
Medical Assistant
Cancer & Blood Specialists of NOVA
07.2016 - 05.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Created and maintained a schedule of lunch meetings with drug reps.
- Assist the physicians with procedures and translate to Spanish-speaking patients about their results and plan of treatment.
- Managed filing system, entered data and completed other clerical tasks.
- Handled all medical records, such as updating, organizing, and filing.
Showroom Sales Manager
Mattress Discounters
04.2014 - 05.2016
- Led a team of sales representatives, providing mentorship and training to enhance performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
Education
Licensed Esthetician -
Aveda Institute
01.2022
Certified Medical Administrative Assistant - undefined
Everest College
01.2012
Skills
- Meticulous attention to detail
- Works well under pressure
- 60 WPM typing speed
- Multi-line phone proficiency
- HIPPA and OSHA certified
- Customer service
- Organization and time management
- Skilled in Microsoft office Word, Excel and Outlook
Timeline
Medical Assistant
Minars Dermatology
11.2022 - Current
Sales Administrative Rep.
Elhaj Custom Food Trucks, INC.
01.2021 - 07.2021
Medical Administrative Assistant
Home Health Connection, Inc.
10.2017 - 09.2020
Medical Assistant
Cancer & Blood Specialists of NOVA
07.2016 - 05.2017
Showroom Sales Manager
Mattress Discounters
04.2014 - 05.2016
Certified Medical Administrative Assistant - undefined
Everest College
Licensed Esthetician -
Aveda Institute