Cindy Robertson
Registered Nurse
Alton,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
15 years of Case Management and Utilization Management experience.
Overview
30
30
years of professional experience
Work History
Case Manager Supervisor
Christian Hospital Northeast
St. Louis, MO
01.2007 - Current
- Initial role as a Case Manager, then added Utilization management duties.
- Lead CM/UM - 4/2013
- Supervisor CM/UM - 4/2017
- Provides ongoing support to the care coordination program and CM/UM staff by providing mentoring, oversight, training, and ongoing staff development. Works with departmental management to ensure designated aspects of the program are functioning in highest quality.
- Streamlined, standardized and implemented case management processes and techniques to maximize revenue cycle.
- Structured standardized case management processes to comply with regulatory agency statutes and standards.
- Provide annual Interqual training.
- Work the one day stay Medicare cases.
- Manages the CM/UM schedules.
- Completes the daily assignments.
- Covers UM/CM/Certification Coordinator when needed.
Dialysis Registered Nurse
DaVita
Alton, IL
06.2001 - 01.2007
- Oversaw administration of hemodialysis treatments, including monitoring patients, administering medication and educating patients and their families in an outpatient dialysis clinic.
Staff Nurse
Christian Hospital Northeast
St. Louis, Missouri
11.1993 - 06.2001
- Directed patient care by initiating and following through with plan of care, continuing care and discharge instructions on a medical unit.
- Preceptor for newly hired registered nurses.
- Relief Charge Nurse
Home Health Nurse
Great Rivers Home Health
Alton, IL
10.1996 - 03.1998
- Provided physical assessments, medication and chronic disease management to home health patients.
- Determined and addressed individual home care needs by completing detailed assessments and reviewing documentation.
Education
Bachelor of Science - Nursing
Southern Illinois University Edwardsville
Edwardsville, IL08.1993
Associate of Science -
Lewis And Clark Community College
Godfrey, IL12.1990
Skills
- Utilization Management
- Case Management
- Certified Interqual Instructor
- Knowledgeable in completing admission and continued stay reviews that determine medical necessity
- Obtaining insurance authorizations for hospital admissions
- EPIC computer experience
- Care Port computer experience
- Soarian computer experience
Timeline
Case Manager Supervisor
Christian Hospital Northeast
01.2007 - Current
Dialysis Registered Nurse
DaVita
06.2001 - 01.2007
Home Health Nurse
Great Rivers Home Health
10.1996 - 03.1998
Staff Nurse
Christian Hospital Northeast
11.1993 - 06.2001
Bachelor of Science - Nursing
Southern Illinois University Edwardsville
Associate of Science -
Lewis And Clark Community College
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