Cindy Ruelas
Hayward,CA
Overview
4
4
years of professional experience
Work History
Management Trainee Intern
Enterprise Mobility
Hayward, CA
01.2024 - 03.2024
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Shadowed managers to gain understanding of organizational expectations and management techniques
- Learned company processes, procedures and employee role functions.
- Performed administrative tasks such as answering phone calls, setting appointments.
- Analyzed financial statements, records of team progress tow and budgets to identify cost savings opportunities.
Sortation Center
Amazon, Fremont
09.2022 - 07.2023
- Maintained accuracy and speed in sorting packages according to size, weight, and destination.
- Loaded and unloaded trucks with heavy lifting equipment as needed.
- Inspected packages for damage or incorrect labeling prior to sorting.
- Collaborated with other team members to ensure efficient workflow of packages through the process line.
- Provided support during peak periods by working extended shifts when required.
Customer service & sales
Jcpenney
11.2019 - 11.2021
- Maintained a clean and organized sales floor to ensure customer satisfaction.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges.
- Managed multiple tasks simultaneously while meeting deadlines.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Verified orders for accuracy and completeness, ensuring all necessary components were included.
Education
Bachelor of Business Administration, B.S.: - General Management
California State University - East Bay
Hayward, CA12-2024
Skills
- Problem-Solving Skills
- Team Collaboration
- Communication
- Adaptability
- Attention to Detail
- Reliable and Responsible
Languages
- English
- Spanish
Timeline
Management Trainee Intern
Enterprise Mobility
01.2024 - 03.2024
Sortation Center
Amazon, Fremont
09.2022 - 07.2023
Customer service & sales
Jcpenney
11.2019 - 11.2021
Bachelor of Business Administration, B.S.: - General Management
California State University - East Bay