Cindy Seese
AJ First Assembly of God
Apache Junction,AZ
36
years of professional experience
Dependable custodian with a strong background in maintaining clean and safe environments. Expertise in training staff and implementing efficient cleaning practices. Focused on contributing to a positive community experience and minimizing complaints through proactive maintenance.
Work History
Custodian
5 Years- Maintained cleanliness and sanitation of facilities, ensuring a safe environment for congregation activities.
- Operated cleaning equipment, including floor scrubbers and vacuums, to achieve optimal cleanliness standards.
- Performed routine inspections of facilities to identify maintenance needs and report issues promptly.
- Assisted in setup and breakdown of events, ensuring all areas were prepared for community gatherings.
- Trained new custodial staff on safety protocols and effective cleaning techniques for consistent performance.
- Developed and maintained inventory tracking system for cleaning supplies, reducing waste and costs effectively.
- Implemented efficient waste disposal procedures, promoting sustainability within facility operations.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
- Contributed to reduction in complaints related to facility maintenance, regularly inspecting areas for upkeep.
Customer Service Representative, Cashier
15 Years 9 Months- Resolved customer inquiries efficiently, ensuring satisfaction and loyalty.
- Assisted in training new team members on company policies and procedures.
- Managed inventory levels to optimize product availability for customers.
- Processed transactions accurately, maintaining cash register integrity.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained accurate cash drawer balance throughout shifts.
- Trained new cashiers on operational procedures and customer service standards.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Cashier, Assistant Manager
3 Years 4 Months- Supervised daily operations, ensuring efficient service and customer satisfaction.
- Trained and mentored staff on cash handling procedures and customer engagement strategies.
- Implemented inventory control measures to minimize shrinkage and optimize stock levels.
- Managed cash register operations, ensuring accurate transactions and balancing of funds.
- Resolved customer complaints promptly, fostering a positive shopping environment.
- Collaborated with management to streamline processes, improving overall store performance.
- Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
- Organized backroom storage areas for easier product retrieval during restocking activities, ultimately reducing downtime between tasks.
- Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
- Quickly and accurately counted drawers at start and end of each shift.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Mentored new cashiers, leading to higher retention rates and increased team performance.
- Managed employee scheduling effectively, optimizing staff coverage during peak periods while maintaining budgetary guidelines.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma
Skills
Cleaning and sanitizing
Work independently
Responsible and dependable
Customer service
Timeline
Custodian
AJ First Assembly of God
04.2017 - 04.2022Read More
Customer Service Representative, Cashier
Walmart
08.2000 - 05.2016Read More
Cashier, Assistant Manager
Circle K
05.1986 - 09.1989Read More
Gibson City High
High School Diploma
Read More