Cindy Shinn
Manager
Fort Collins,CO
Summary
Results-driven Manager with expertise in strategic planning and problem-solving that drives business growth and maximizes efficiency. Committed to cultivating a diverse and collaborative workplace that prioritizes innovation. Experience as Owner/Operator ensures high-quality service delivery and exceptional customer satisfaction through effective operational management.
Overview
22
22
years of professional experience
Work History
Owner/Operator
Heights Margarita
07.2021 - 07.2025
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Developed and implemented operational processes for efficient service delivery.
- Managed inventory systems to optimize stock levels and minimize waste.
- Trained staff on customer service protocols and operational procedures.
- Enhanced customer satisfaction through personalized customer service.
Merchandising
Franklins Solutions
01.2022 - 2023
- Merchandised and organized client products within the retail stores serviced.
- Relayed actionable insights to help our clients improve their customers' experience at retail.
- Initiated improvements to enhance our clients' presentation at retail.
- Utilized interactive MVP platform to enhance client presentations.
- Develop a partnership with the store management and associates during visits.
- Interpret and implement planograms.
- Merchandised client products, showcasing before and after photos to illustrate positive presentation impact.
- Submit an online report based on the store visit to include uploading high-quality photos within the report.
- Take before and after photos of store merchandise displays using a digital camera, smartphone, or tablet (iOS and Android compatible).
Merchandising
Third Channel
01.2022 - 2024
- Merchandise For Luxottica Luxury Brands such as Oakley, Ray-Ban, and Costa sunglasses according to current visual directives.
- Create and commit to a monthly cadence of visits to sporting stores in your market, at least 1x per month; 1-5 hours each visit at each store.
- Developed strong relationships with store teams to foster brand loyalty and enhance product support.
- Submit store visit reports, utilizing ThirdChannel technology on your smart device. Reports include gathered intel, photos and written summaries.
Merchandising
The Home Depot
12.2019 - 01.2022
- Performed merchandising services including projects, planogram maintenance, and overhead organization. Maintained display signage to enhance customer experience.
- Executed merchandising strategies ensuring correct product displays to support sales growth.
- Collaborated with team members to achieve project goals. and individually to provide service to multiple departments.
- Maintained focus on overall service quality and project completion. bay service, projects and product resets while keeping safety, accuracy and efficiency as the focus.
Operations Manager
Food Safety International
03.2003 - 01.2022
- Hire and train employees on quality control health inspections, company policies and safety procedures.
- Conduct weekly meetings and yearly staff evaluations with all employees.
- Hired and trained employees on quality control health inspections and safety procedures. on quality control health inspections, company policies and safety procedures.
- Conducted weekly meetings and annual staff evaluations to enhance team communication and performance.
- Develop marketing strategies, social media advertising, and design & maintain company’s web page.
- Complete daily general office duties such as daily deposits, ordering supplies, and maintenance for all office equipment.
- Created and maintained electronic mapping system for route drivers and implemented on-road tracking system to streamline operations.
- Develop marketing strategies, social media advertising, and designed & maintain company’s web page.
- Create powerpoint presentations for state mandatory classes for Food Managers, Food Handler and TABC certifications.
Education
Associate of Science - Business Management
Colorado Technical University
Colorado Springs, CO05-2012
Skills
- Merchandising
- Planograms
- Inventory Management
- Logistics & Distribution
- Quality Control
- Operational Compliance
- Client Relationship Management
- Vendor relations
- Staff Development
- Time management
- Critical thinking
Timeline
Merchandising
Franklins Solutions
01.2022 - 2023
Merchandising
Third Channel
01.2022 - 2024
Owner/Operator
Heights Margarita
07.2021 - 07.2025
Merchandising
The Home Depot
12.2019 - 01.2022
Operations Manager
Food Safety International
03.2003 - 01.2022
Associate of Science - Business Management
Colorado Technical University