Cindy Shinn
Manager
Fort Collins,CO
Summary
Results-driven Manager with expertise in strategic planning and problem-solving that drives business growth and maximizes efficiency. Committed to cultivating a diverse and collaborative workplace that prioritizes innovation. Experience as Owner/Operator ensures high-quality service delivery and exceptional customer satisfaction through effective operational management.
Overview
22
22
years of professional experience
Work History
Owner/Operator
Heights Margarita
Houston, TX
07.2021 - 07.2025
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Developed and implemented operational processes for efficient service delivery.
- Managed inventory systems to optimize stock levels and minimize waste.
- Trained staff on customer service protocols and operational procedures.
- Enhanced customer satisfaction through personalized customer service.
Merchandising
Franklins Solutions
01.2022 - 2023
- Merchandised and organized client products within the retail stores serviced.
- Relayed actionable insights to help our clients improve their customers' experience at retail.
- Initiated improvements to enhance our clients' presentation at retail.
- Utilized interactive MVP platform to enhance client presentations.
- Develop a partnership with the store management and associates during visits.
- Interpret and implement planograms.
- Merchandised client products, showcasing before and after photos to illustrate positive presentation impact.
- Submit an online report based on the store visit to include uploading high-quality photos within the report.
- Take before and after photos of store merchandise displays using a digital camera, smartphone, or tablet (iOS and Android compatible).
Merchandising
Third Channel
Houston, TX
01.2022 - 2024
- Merchandise For Luxottica Luxury Brands such as Oakley, Ray-Ban, and Costa sunglasses according to current visual directives.
- Create and commit to a monthly cadence of visits to sporting stores in your market, at least 1x per month; 1-5 hours each visit at each store.
- Developed strong relationships with store teams to foster brand loyalty and enhance product support.
- Submit store visit reports, utilizing ThirdChannel technology on your smart device. Reports include gathered intel, photos and written summaries.
Merchandising
The Home Depot
Houston, TX
12.2019 - 01.2022
- Performed merchandising services including projects, planogram maintenance, and overhead organization. Maintained display signage to enhance customer experience.
- Executed merchandising strategies ensuring correct product displays to support sales growth.
- Collaborated with team members to achieve project goals. and individually to provide service to multiple departments.
- Maintained focus on overall service quality and project completion. bay service, projects and product resets while keeping safety, accuracy and efficiency as the focus.
Operations Manager
Food Safety International
Houston, TX
03.2003 - 01.2022
- Hire and train employees on quality control health inspections, company policies and safety procedures.
- Conduct weekly meetings and yearly staff evaluations with all employees.
- Hired and trained employees on quality control health inspections and safety procedures. on quality control health inspections, company policies and safety procedures.
- Conducted weekly meetings and annual staff evaluations to enhance team communication and performance.
- Develop marketing strategies, social media advertising, and design & maintain company’s web page.
- Complete daily general office duties such as daily deposits, ordering supplies, and maintenance for all office equipment.
- Created and maintained electronic mapping system for route drivers and implemented on-road tracking system to streamline operations.
- Develop marketing strategies, social media advertising, and designed & maintain company’s web page.
- Create powerpoint presentations for state mandatory classes for Food Managers, Food Handler and TABC certifications.
Education
Associate of Science - Business Management
Colorado Technical University
Colorado Springs, CO05-2012
Skills
- Merchandising
- Planograms
- Inventory Management
- Logistics & Distribution
- Quality Control
- Operational Compliance
- Client Relationship Management
- Vendor relations
- Staff Development
- Time management
- Critical thinking
Timeline
Merchandising
Franklins Solutions
01.2022 - 2023
Merchandising
Third Channel
01.2022 - 2024
Owner/Operator
Heights Margarita
07.2021 - 07.2025
Merchandising
The Home Depot
12.2019 - 01.2022
Operations Manager
Food Safety International
03.2003 - 01.2022
Associate of Science - Business Management
Colorado Technical University