Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cindy Sparks

Panama City Beach,FL

Summary

Knowledgeable Optometric Assistant with 2 years of experience balancing medical responsibilities and office management for optometric practice. Strong clinical skills combined with excellent communication abilities consistently resulting in satisfied customers. Skilled in use of optometry equipment. Reliable Medical Support professional with [Number] years of experience in [Type] environment. Expertly assist with office operations and physician support by gathering patient information, [Task] and [Task]. Cheerful during each patient interaction to improve satisfaction ratings and patient retention. Organized [Job Title] with foundation in records management. Experienced in billing and collection procedures. Advanced medical terminology knowledge. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience

Work History

Optometric Assistant

WALMART
09.2021 - Current
  • Scheduled appointments, handled referrals and ordered supplies for optometric practice.
  • Greeted patients, prepared exam rooms and documented medical records to keep office running efficiently and effectively.
  • Took medical histories and reported current concerns from patients prior to physical exam by optometrist.
  • Administered visual acuity tests, glaucoma screening and Keratometry and communicated findings to doctor.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Oriented and trained new staff on proper procedures and policies.

Registered Nurse

Cross Country Travel Corps
05.2008 - 09.2020
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
  • Organized and managed care of patients undergoing various therapies and procedures.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
  • Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
  • Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Educated family members and caregivers on patient care instructions.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Monitored patient reactions after administering medications and IV therapies.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.

Registered Nurse

Gulf Coast Medical Center
08.2016 - 10.2017
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
  • Organized and managed care of patients undergoing various therapies and procedures.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
  • Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
  • Educated family members and caregivers on patient care instructions.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Monitored patient reactions after administering medications and IV therapies.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.

Registered Nurse

Sacred Heart Health System
03.2014 - 02.2016
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
  • Answered codes quickly and orchestrated efficient, skilled medical care.
  • Educated patients and answered questions about health condition, prognosis, and treatment.
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Educated family members and caregivers on patient care instructions.
  • Delivered important IV and venous medications to control symptoms and provide effective treatments.
  • Monitored medication dosages to prevent critical and potentially fatal patient incidents.
  • Cared for as many as [Number] patients each day, quickly identifying concerns, controlling symptoms and providing expert emergency care.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Monitored patient reactions after administering medications and IV therapies.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Evaluated patient histories, complaints, and current symptoms.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Recorded details regarding therapies to keep patient charts updated.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.

Education

Diploma Registered Nurse - Registered Nursing

Fairview General Hospital School of Nursing
Cleveland
11.1985

High School Diploma -

North Olmsted High School
North Olmsted, OH
05.1979

Skills

  • Payment collection
  • Medical Records Management
  • Completing insurance forms
  • Patient Scheduling
  • Patient Assessments
  • Insurance claims
  • Multitasking Abilities

Timeline

Optometric Assistant

WALMART
09.2021 - Current

Registered Nurse

Gulf Coast Medical Center
08.2016 - 10.2017

Registered Nurse

Sacred Heart Health System
03.2014 - 02.2016

Registered Nurse

Cross Country Travel Corps
05.2008 - 09.2020

Diploma Registered Nurse - Registered Nursing

Fairview General Hospital School of Nursing

High School Diploma -

North Olmsted High School

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Cindy Sparks