Cindy Stein
Derry
Summary
Boots on the ground leader with a proven track record at Free Dog Pet Care, Inc., excelling in customer relations and small business operations. Cultivated strong client relationships, enhancing customer satisfaction and loyalty. Skilled in inventory control and fostering a positive workplace culture, driving repeat business through exceptional service and accountability.
Talented Owner with excellent marketing, customer service and facility oversight skills. Highly effective and comfortable working with people at all levels in organization.
Retired now, but still a very hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Rehab Aide position. Ready to help team achieve company goals.
Overview
37
37
years of professional experience
Work History
Owner/President
Free Dog Pet Care, Inc.
10.2003 - 09.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Interacted well with customers to build connections and nurture relationships.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
Letter Carrier
USPS
09.1998 - 10.2003
- Managed time effectively to complete all scheduled deliveries within expected time frames, ensuring consistent service levels for customers.
- Supported colleagues during peak periods or absences by covering additional routes or assisting with sorting duties as necessary.
- Enhanced customer satisfaction through timely delivery of parcels, letters, and packages to residential and commercial addresses.
- Improved mail delivery efficiency by accurately sorting and organizing mail according to designated routes.
Bakery Manager
Star Market
03.1988 - 09.1998
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Maintained cleanliness and hygiene in bakery premises.
- Maintained and controlled inventory of baked goods.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
Education
High School Diploma -
Timberlane Regional HS
Plaistow, NH06-1977
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Attention to detail
- Inventory control
- Desktops, laptops, and mobile devices
- Customer service
Timeline
Owner/President
Free Dog Pet Care, Inc.
10.2003 - 09.2024
Letter Carrier
USPS
09.1998 - 10.2003
Bakery Manager
Star Market
03.1988 - 09.1998
High School Diploma -
Timberlane Regional HS
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