Adept at enhancing patient and customer satisfaction through critical thinking and teamwork, demonstrated at HCA St. David's Medical Center by significantly reducing malnutrition instances. Skilled in multitasking and organization, excelled in fast-paced environments, ensuring operational excellence and quality service.
Overview
7
7
years of professional experience
Work History
Nutrition Services
Leander ISD
2014.08 - 2016.05
Prepare and portion food items, such as meats, breads, sandwiches, and salads.
Set up food counters, stock carts, and serve food to students and staff.
Clean and sanitize the kitchen, work area, and equipment, including dishes, pots, and pans.
Operate the point of sale system, handle cash and check transactions, and keep accurate records of meals served and cash collected.
Caregiver
Visiting Angels Home Care
2011.09 - 2013.08
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Diet Clerk
HCA St. David's Medical Center
2013.08 - 2014.08
Reduced instances of malnutrition among patients by consistently monitoring dietary needs and adjusting meal plans accordingly.
Participated in quality improvement projects aimed at enhancing the overall performance of the dietetics department and its impact on patient care outcomes.
Enhanced patient satisfaction with their meals by collaborating with kitchen staff to ensure quality food preparation and presentation.
Served as a resource to colleagues by sharing specialized knowledge and expertise in areas such as special diets or medical nutrition therapy.
Educated patients on the importance of proper nutrition for optimal health, fostering improved understanding and compliance.
Served meals to residents in accordance with established schedules and dietary procedures.
Kept all kitchen areas clean, tidy and free of hazards.
Sales Associate
Walmart
2009.01 - 2011.09
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.