Compassionate Patient Care Technician with DaVita Dialysis Corporation, skilled in vital signs monitoring and patient education. Proven ability to enhance patient satisfaction through attentive care and effective communication. Committed to maintaining infection control standards while ensuring a safe and comfortable environment for patients during treatments.
Overview
2026
2026
years of professional experience
Work History
Patient Care Technician
DaVita Dialysis Corporation
Weatherford, TX
01.2024 - 10.2025
Assisted patients with dialysis procedures, ensuring comfort and safety during treatments.
Monitored vital signs and reported changes to nursing staff for timely interventions.
Prepared and maintained treatment areas, adhering to infection control protocols.
Educated patients on dialysis process and care plans to enhance understanding.
Documented patient information accurately in electronic health records for effective tracking.
Conducted inventory management of medical supplies, ensuring availability for procedures.
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained clean and safe environment to promote patient safety and comfort.
Adoptive Mother
Myself
McAllen, TX
04.1997 - 05.2017
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Self-motivated, with a strong sense of personal responsibility.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Demonstrated strong organizational and time management skills while managing multiple projects.
Sales Associate
Hoffmans Furniture
Moore Ok
01.1982 - 01.1983
Assisted customers in product selection, enhancing overall shopping experience.
Maintained knowledge of current sales promotions and inventory levels to inform customers effectively.
Processed transactions accurately and efficiently using point-of-sale systems.
Collaborated with team members to ensure optimal store presentation and merchandise organization.
Supported marketing initiatives by arranging promotional displays to attract customer attention.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Engaged with customers to effectively build rapport and lasting relationships.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
Increased customer loyalty with personalized shopping experiences and attentive service.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Built customer loyalty and retention by delivering excellent shopping experiences.
Created inviting environment for customers by maintaining store organization and cleanliness.
Provided exceptional services and pleasant shopping experiences to retail customers.
Developed strong rapport with customers and created positive impression of business.
Sales Representative
Teeter RV Rental Owner
McAllen, TX
10.2001 - 08.2008
Conducted customer consultations to identify rental needs and recommend suitable RV options.
Processed rental agreements and managed payment transactions efficiently.
Maintained up-to-date knowledge of RV inventory and rental policies for effective customer service.
Provided after-hours support to address customer inquiries and resolve issues promptly.
Developed marketing materials to promote RV rental services and attract new customers.
Analyzed customer feedback to identify trends and improve service delivery strategies.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Expanded customer base through cold calling, networking, and relationship building.
Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Built relationships with customers and community to promote long term business growth.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Camp Counselor
YMCA of IRVING
Irving, TX
01.1995 - 01.1997
Provided individual and group counseling to support youth development and well-being.
Facilitated workshops on conflict resolution and communication skills among participants.
Developed personalized action plans addressing clients' mental health needs.
Collaborated with community organizations to enhance program resources and outreach efforts.
Monitored participant progress, adjusting interventions to ensure effectiveness and engagement.
Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
Established trusting therapeutic alliances with clients through empathetic listening, validation, and unconditional positive regard.
Conducted comprehensive assessments to identify client needs and appropriate therapeutic interventions.
Planned and facilitated interactive games to promote teamwork and social skills.
Supervised daily activities, ensuring safety and engagement for campers.
Monitored camper behavior, providing guidance and conflict resolution as needed.
Implemented safety protocols, ensuring compliance with health regulations at all times.
Worked with children of varying age, interest, skill, and developmental levels.
Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Led groups of children safely through variety of camp activities.
Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
Maximized camper enjoyment by adapting programs to accommodate diverse interests and abilities.
Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
Facilitated team-building exercises that encouraged collaboration among peers while improving interpersonal skills among participants.
Established lasting connections with campers'' families through consistent communication regarding progress and achievements during their time at camp.
Implemented rules and regulations to enforce discipline and compliance.
Enhanced camper engagement with innovative outdoor activities, leading to memorable summer experience.
Fostered safe and inclusive environment for campers by strictly adhering to camp safety protocols.
Improved emergency preparedness with regular staff training on safety protocols and first aid procedures.
Streamlined camp operations by effectively managing supplies and equipment, ensuring readiness for all activities.
Strengthened parental trust and satisfaction through regular, detailed communication regarding campers' well-being and progress.
Provided clear instruction to activity and program participants to deliver fun and maintain safety.
Assisted in preparing recreational materials and supplies for each activity.
Collaborated with other recreation staff in developing new recreational activities.
Monitored participation in recreational activities to provide assistance to participants.
Kept athletic and games equipment and facilities organized and maintained.
Developed and monitored safety policies and procedures to facilitate safety of participants.
Transported and escorted program participants to and from activities and on field trips.
Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
Lounge Ray Department Manager
Target
Fort Worth, TX
12.1994 - 1995
Led team to achieve operational excellence through streamlined processes and effective staff training.
Developed and implemented inventory management strategies to optimize stock levels and reduce waste.
Oversaw daily operations, ensuring compliance with safety standards and company policies.
Enhanced customer satisfaction by improving service delivery protocols and addressing feedback promptly.
Analyzed sales data to identify trends, informing strategic decisions for product placement and promotions.
Implemented quality control measures that resulted in improved products or services within the department offerings.
Developed comprehensive risk management strategy, mitigating potential obstacles to departmental success.
Streamlined inventory management processes, resulting in more efficient replenishment system and reduced stock shortages.
Defined clear targets and objectives and communicated to other team members.
Assisted in organizing and overseeing assignments to drive operational excellence.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Leveraged data and analytics to make informed decisions and drive business improvements.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education Director
Dallas Isd
Dallas, TX
12.1992 - 1994
Led development and implementation of curriculum initiatives to enhance student learning outcomes.
Collaborated with educators to align instructional practices with district educational goals.
Analyzed student performance data to identify trends and drive instructional improvements.
Established professional development programs for teachers to foster continuous growth and engagement.
Advocated for equitable access to educational resources for diverse student populations.
Oversaw development and implementation of quality educational programs.
Planned successful events, enhancing community engagement in education programs and raising awareness about school offerings.
Established strong relationships with community organizations, promoting partnerships that enriched student learning experiences.
Championed diversity initiatives within the institution, ensuring an inclusive learning environment for all students.
Fostered inclusive educational setting, recognizing and addressing unique challenges faced by underrepresented student groups.
Increased community engagement with establishment of outreach and educational programs.
Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
Library Media Specialist
University of Texas
Edinburg, TX
08.1985 - 05.1990
Curated diverse library resources to enhance student engagement and research capabilities.
Developed instructional materials for faculty and students to promote information literacy.
Collaborated with academic departments to integrate library services into curriculum design.
Managed digital collections, ensuring accessibility and organization for user navigation.
Restaurant Owner
Triple T Restaurant
Edinburg, TX
01.1985 - 1990
Developed and implemented efficient inventory management systems to reduce waste and optimize supply chain operations.
Trained and supervised staff in food preparation techniques, ensuring adherence to health and safety standards.
Designed engaging promotional campaigns, increasing customer traffic and enhancing brand visibility within the community.
Streamlined daily operations by introducing new scheduling protocols, improving service speed and customer satisfaction levels.
Established strong vendor relationships, negotiating favorable terms that enhanced product quality while reducing costs.
Led initiatives for menu innovation based on customer feedback and market trends, resulting in a diverse dining experience.
Managed payroll, daily deposits, and cost controls.
Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
Set employee schedules, delegated work, and monitored food quality and service performance.
Maintained positive relationships with local community and government officials.
Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
Recruited, hired, and trained talented staff to fill vacancies.
Supervised daily activities of restaurant and Number employees.
Insurance Leads
David Cockral
Oklahoma City, OK
1981 - 1982
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Developed and maintained courteous and effective working relationships.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Sales Agent
Amway
Irving, TX
12.1976 - 1978
Engaged customers to provide product information and address inquiries effectively.
Assisted in developing personalized sales strategies to meet client needs.
Conducted market research to identify potential leads and trends.
Maintained up-to-date knowledge of product offerings and promotions.
Collaborated with team members to enhance overall sales performance.
Developed strong relationships with clients, fostering loyalty and repeat business.
Provided feedback on customer preferences to improve service delivery.
Developed strong relationships with clients through excellent customer service and regular followups.
Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
Achieved top performer status within the company due to consistent high sales numbers.
Increased sales revenue by consistently meeting and exceeding sales targets.
Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.
Enhanced product knowledge through continuous training and professional development opportunities.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Met existing customers to review current services and expand sales opportunities.
Informed customers of promotions to increase sales productivity and volume.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Set and achieved company defined sales goals.
Presented professional image consistent with company's brand values.
Stayed current on company offerings and industry trends.
Attended monthly sales meetings and quarterly sales trainings.
Monitored service after sale and implemented quick and effective problem resolutions.
Contributed to event marketing, sales and brand promotion.
Achieved or exceeded company-defined sales quotas.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Built relationships with customers and community to promote long term business growth.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.